Key Account Manager
2 weeks ago
JOB DESCRIPTION
A
Position Overview
Position Title
Key Account Manager
Department
Level/ Band
Federal Bank
Executive/209
Role Summary: Provide support in Sales of Life Insurance business through bank customers at bank branches across
assigned locations
B
C
Organizational Relationships
Reports To
Supervises
Cluster sales Manager
NA
Job Dimensions
Geographic Area Covered
Internal Stakeholders
External
Branches / Cluster
Training
Branch Operations
Distribution Operations
Channel Partner
D
Key Result Areas
Organization Process
Key Contributions
Achieve pre-set business targets on ANP, case count, active branch,
active sales staff and various KPIs for designated branches
Working jointly with the Branch Manager on Business
Implementation plan
Driving and motivating the branch staff along with Bank RM and
providing support for logging in applications sourced
Tapping the right database of the branch and ensure authentic
documentation
Sales
Build relationship with the Bank Sales/ operations team and ensure
the business targets and Productivity targets of the allocated branches are
met effectively
Prospect and meet customers within and outside the Branch as when
required
To develop, agree and implement short term and long term plans to
achieve sales targets
To achieve branch RM activation targets
Work collectively with Bank Sales / operations team and conduct joint
sales calls as a team to achieve business nos.
Seek commitment from the partner towards achievement of business
objective
Managing the relationship between internal team and channel
partner so as to
Foster sales for the company and mmaintain utmost levels of responsiveness
to requirements from the Channel Partner
Provide all possible support to the channel partner as a face of
parent company
Effectively execute all Marketing activities as per Partners
requirement
Relationship
Management
Ensuring timely issuance of policies with resolving all pending etc.
Adhere to the customer touch-point engagement in order to service
his portfolio of customers
To maintain the desired persistency ratio
Prompt post-sales service with respect to all domains
Strategize and interact closely with the RM on business plan
execution
• Ensure compliance to internal sales process & other compliance
standards
Ensure Compliance
• Should be process & product champion to ensures adherence to policies
and procedures to cultivate a compliance culture in the team
• Adhering to the Training Road map.
• Providing timely reports to the Supervisor as per the requirement.
• Adhering to the TALIC code of conduct.
MIS
E
Skills Required
Technical
Product/Subject matter expertise
Business perspective & planning
Finance / Insurance industry awareness
Self management
Problem solving skills
Peer level co-ordination and influencing skills
Behavioral
Essential
Desired
Interpersonal skills
Communication skills
•
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