Operations Excellence
6 days ago
Role Brief – Quality & Analytics Specialist (Underwriting Operations)
- Governance & Reporting: Ensure daily operational dashboards and error trackers are published on time, maintaining high data accuracy and transparency.
- Analytics & Insights: Prepare weekly/monthly reports on productivity, quality, and trends; convert data into actionable insights for management.
- Quality & Training Linkage: Track recurring errors, link findings to training needs, and measure improvement through pre/post assessments.
- Client & Review Support: Assist in preparing RCA decks, appreciation reports, and maintaining audit-ready documentation for governance reviews.
- Automation & Improvement: Run automated reporting scripts, support dashboard development, and identify process simplification opportunities.
- Core Skills: Advanced Excel, Power BI/Tableau, strong analytical mindset, attention to detail, and effective communication.
Job Type: Full-time
Pay: From ₹30,000.00 per month
Work Location: In person
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