Talent Acquisation Specialist

About Giggso

Giggso is a US-based 
AIOps / MLOps
 platform dedicated to helping support teams significantly improve 
Mean Time To Detect (MTTD)
 and 
Mean Time To Resolve (MTTR)
, while reducing operational costs and ensuring compliance. We automate operations using cutting-edge 
AI, ML, and Blockchain
 components to provide a secure governance system for businesses.

Key Responsibilities

As our Talent Acquisition Specialist, you will be pivotal in scaling our teams across 
India and the United States
. A significant part of your role will involve navigating the complexities of US staffing and employment compliance.

I. Global Full-Cycle Technical Recruiting (India & US)

• End-to-End Recruitment:
   Own the entire technical recruitment lifecycle for a variety of roles, including 
  Software Engineers, DevOps, Data Scientists, Product Managers, and AI/ML Specialists
  , from initial job brief through offer negotiation and onboarding.
• Strategic Sourcing:
   Develop and execute multi-faceted, creative sourcing strategies (e.g., LinkedIn Recruiter, specialized job boards, industry events, social media, and internal referrals) to build a robust, diverse, and qualified candidate pipeline in both geographies.
• Exceptional Candidate Experience:
   Serve as an ambassador for Giggso, ensuring a positive, transparent, and highly engaging candidate experience that clearly reflects our unique startup culture and values.
• Stakeholder Partnership:
   Act as a trusted partner to hiring managers in India and the US, defining role requirements, setting recruitment expectations, and providing data-driven, timely updates on hiring progress.

II. US Staffing & Employment Compliance

• US Employment Expertise:
   Maintain an up-to-date, in-depth understanding of 
  US employment types
   (e.g., W2, 1099, C2C, Permanent Hire) and their associated 
  legal, tax, and contractual restrictions/implications
   for both onshore and offshore hiring.
• Compliance Integration:
   Ensure all US-based recruitment processes and vendor engagements adhere strictly to relevant labor laws and compliance requirements.
• Contract Negotiation:
   Lead negotiations with candidates and US staffing vendors on employment contracts, rates, and benefits, ensuring legal compliance and alignment with Giggso's compensation structure.

III. Vendor Management & Staffing Operations

• Global Vendor Strategy:
   Identify, vet, and onboard external staffing agencies and third-party vendors, with a strong focus on those specializing in 
  niche US and India IT talent
  .
• Performance & SLA Management:
   Establish and monitor clear 
  Service Level Agreements (SLAs)
   and 
  Key Performance Indicators (KPIs)
   for all vendors (e.g., quality of submissions, time-to-fill, interview-to-offer ratios). Report performance to stakeholders.
• Cost Control:
   Conduct detailed negotiations on placement fees, conversion rates, and contractual terms to ensure maximum cost-effectiveness and strict adherence to the recruitment budget.
• Process Optimization:
   Standardize and streamline the vendor submission and tracking process across both regions, maintaining a highly organized and auditable vendor management database/system.

Qualifications & Skills

• Experience:
   
  3+ years
   of progressive experience in end-to-end technical IT recruitment, ideally within a high-growth startup or fast-paced technology environment.
• US Staffing Mandate:
   
  Demonstrable, hands-on experience and a strong working knowledge of US staffing requirements
  , including different employment classifications (W2, 1099, C2C) and the related contractual and compliance nuances.
• Vendor Management:
   At least 
  1 year
   of direct experience managing, negotiating with, and evaluating the performance of external staffing/recruitment agencies.
• Communication & Influence:
   Exceptional verbal and written communication skills with the ability to build immediate rapport, influence stakeholders, and negotiate effectively across different cultural contexts.
• Education:
   
  Masters degree in Human Resources (Full-time program is mandatory).