Assistant Officer
8 hours ago
Business Function
As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business - they were made just right for you.
Responsibilities
Manage and maintain a portfolio of CASA (Current Account and Savings Account) clients, ensuring high customer satisfaction and retentionProactively identify and capitalize on cross-selling and up-selling opportunities to grow the CASA businessProvide personalized financial solutions and advice to clients, addressing their specific needs and goalsCollaborate with other teams within the Consumer Banking Group to deliver a seamless and integrated customer experienceActively participate in client acquisition activities, such as events and outreach programs, to expand the CASA client baseMaintain accurate and up-to-date client records, ensuring compliance with internal policies and regulatory requirementsContinuously monitor market trends and competitor activities to identify opportunities for product and service enhancementsContribute to the development and implementation of strategies to improve the CASA business performanceRequirements
Minimum 3 years of experience in a similar role within the banking or financial services industryStrong interpersonal and communication skills, with the ability to build and maintain effective relationships with clientsProficient in data analysis and financial modeling to provide data-driven insights and recommendationsExcellent problem-solving and decision-making skills, with the ability to think critically and strategicallyDemonstrated track record of achieving sales targets and exceeding customer expectationsAbility to work collaboratively within a team and across different departmentsCommitment to continuous learning and professional developmentApply Now
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
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