Forward Deployed Engineer

2 weeks ago

Bengaluru, Karnataka, India SigNoz Full time ₹ 15,00,000 - ₹ 28,00,000 per year

About the role

SigNoz is a global open source project with users in 30+ countries. We are building an open-source observability platform which helps developers monitor their applications and troubleshoot problems, quickly.

In less than a year of our launch, we have reached Github stars, 6000+ members in the slack community and 200+ contributors.

Why us?

  • Opportunity to work in a global dev infra product
  • Backed by YC and some of the prominent VCs in the Bay Area
  • We are completely remote. No offices

We're looking for someone who is:

  • Technical enough to design observability solutions - you'll work directly with customer engineering teams to design their OpenTelemetry instrumentation strategy, customize dashboards, and optimize for their specific use cases.
  • Excellent at technical documentation - you'll create custom integration guides, troubleshooting docs, and best practices documentation that engineering teams actually want to follow.
  • Capable of hands-on implementation - you'll directly contribute to customer codebases, help debug instrumentation issues, and ensure successful deployments rather than just providing guidance.
  • Product-minded - you'll identify patterns in customer deployments and work with our product teams to build better defaults, templates, and tooling.

Who would be a good fit

  • 2-6 years experience in technical roles - DevOps, SRE, Platform Engineering, or Solutions Engineering backgrounds
  • DevOps/Platform engineering background - Containerization, Kubernetes, infrastructure as code, cloud platforms (AWS/GCP/Azure)
  • Strong programming skills - comfortable contributing to customer codebases in multiple languages (Go, Python, , Java)
  • Excellent technical writing - can create clear, actionable documentation that engineers actually use
  • Systems thinking - can understand complex distributed architectures and design monitoring strategies that scale

Who may not be a good fit

  • People who prefer working in isolation rather than directly with customers
  • People who struggle with technical writing or documentation
  • Candidates who avoid hands-on coding or technical implementation

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