Hotel Receptionist

2 days ago

Thrissur, Kerala, India NEXSTAY HOTELS AND RESORTS Full time ₹ 96,000 - ₹ 1,56,000 per year

Job Summary:

Responsible for welcoming guests, managing check-in and check-out, handling bookings, and providing information about the hotel and nearby areas. Ensures guests have a pleasant and comfortable stay.

Key Responsibilities:

  • Greet and assist guests in a friendly and professional manner.
  • Handle check-in, check-out, and room reservations.
  • Answer phone calls and respond to guest inquiries.
  • Coordinate with housekeeping and other departments for guest needs.
  • Maintain guest records and process payments.
  • Resolve guest issues politely and efficiently.
  • Keep the reception area neat and presentable.

Requirements:

  • Good communication and customer service skills.
  • Basic computer knowledge.
  • Pleasant personality and professional appearance.
  • Willing to work in shifts, including weekends and holidays.

Job Type: Full-time

Pay: ₹8, ₹13,000.00 per month

Work Location: In person

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