
Ecommerce Specialist
14 hours ago
We are seeking a highly motivated and detail-oriented E-commerce Executive to manage and grow our brand presence across leading online marketplaces – Amazon, Flipkart, and Myntra. The role involves end-to-end responsibility of product listings, catalog management, campaign execution, sales analysis, and ensuring excellent customer experience to drive sustainable business growth.
Role Description
Marketplace Management
* Manage and optimize product listings on Amazon, Flipkart, and Myntra.
* Ensure accurate product information, images, pricing, and inventory availability.
* Monitor and resolve listing errors, suppression issues, and policy compliance.
Sales & Performance Growth
* Drive sales performance by implementing platform-specific strategies.
* Track daily, weekly, and monthly sales trends; prepare performance reports.
* Coordinate with internal teams to ensure product availability and timely fulfillment.
Advertising & Promotions
* Plan and execute promotional campaigns, deals, and discounts to maximize visibility.
* Manage Amazon Sponsored Ads, Flipkart Ads, and Myntra promotions to optimize ROI.
* Monitor and optimize ad performance, budgets, and conversions.
Operations & Logistics
* Coordinate with warehouse/logistics teams for smooth order processing and returns.
* Monitor stock levels and ensure timely replenishment across platforms.
* Manage vendor central, seller central, and Myntra partner portal operations.
Customer Experience & Support
* Monitor customer reviews, ratings, and feedback; resolve escalations.
* Ensure high service quality, on-time deliveries, and effective issue resolution.
Analysis & Reporting
* Conduct competitor analysis and identify growth opportunities.
* Share insights with management to improve pricing, assortment, and strategy.
* Prepare monthly dashboards on KPIs like sales, returns, ad spend, and profitability.
Qualifications
* Bachelor's degree in Business, Marketing, E-commerce, or related field.
* 1–3 years of experience managing e-commerce marketplaces (Amazon, Flipkart, Myntra).
* Strong understanding of marketplace algorithms, SEO, and online merchandising.
* Experience with Amazon Seller Central, Flipkart Seller Hub, Myntra Partner Portal.
* Proficiency in MS Excel/Google Sheets for reporting and analysis.
* Excellent communication, coordination, and problem-solving skills.
* Ability to work independently and drive results under tight deadlines.
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