IT Support – Fresher
5 days ago
About the Role
We are looking for a motivated IT Support Fresher who is eager to start a career in IT infrastructure and technical support. The role involves assisting in day-to-day IT operations, troubleshooting hardware/software issues, managing networks, and supporting employees in resolving technical problems.
Key Responsibilities
- Provide first-level technical support for laptops, desktops, printers, and other office devices.
- Assist in installation, configuration, and maintenance of hardware and software.
- Monitor and troubleshoot LAN, Wi-Fi, and internet connectivity issues.
- Support in user account creation, password resets, and email setup.
- Help in maintaining IT inventory and asset tracking.
- Escalate complex technical issues to senior IT staff or vendors.
- Ensure timely response to tickets, calls, and emails raised by employees.
- Follow IT policies, security guidelines, and documentation practices.
Skills & Competencies
- Basic knowledge of Windows / Linux / Mac operating systems.
- Familiarity with networking concepts (IP, DNS, DHCP, Firewall, Wi-Fi).
- Understanding of MS Office / Google Workspace.
- Strong problem-solving, analytical, and communication skills.
- Ability to learn quickly and adapt to new technologies.
Eligibility
- Diploma / Graduate in IT, Computer Science, or related field.
- Freshers and candidates with up to 1 year of experience can apply.
- Relevant certifications (CompTIA A+, CCNA, Microsoft, etc.) will be an added advantage.
What We Offer
- Hands-on learning with senior IT mentors.
- Exposure to real-time IT infrastructure & support systems.
- Growth opportunities in IT Support, System Administration, or Networking.
- Friendly and collaborative work culture.
Job Types: Full-time, Permanent
Pay: ₹9, ₹15,360.06 per month
Benefits:
- Paid sick time
- Provident Fund
Work Location: In person
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