IT Support – Fresher

5 days ago


Rohini, Delhi, India jindalindustries Full time ₹ 1,11,840 - ₹ 1,87,321 per year

About the Role

We are looking for a motivated IT Support Fresher who is eager to start a career in IT infrastructure and technical support. The role involves assisting in day-to-day IT operations, troubleshooting hardware/software issues, managing networks, and supporting employees in resolving technical problems.

Key Responsibilities

  • Provide first-level technical support for laptops, desktops, printers, and other office devices.
  • Assist in installation, configuration, and maintenance of hardware and software.
  • Monitor and troubleshoot LAN, Wi-Fi, and internet connectivity issues.
  • Support in user account creation, password resets, and email setup.
  • Help in maintaining IT inventory and asset tracking.
  • Escalate complex technical issues to senior IT staff or vendors.
  • Ensure timely response to tickets, calls, and emails raised by employees.
  • Follow IT policies, security guidelines, and documentation practices.

Skills & Competencies

  • Basic knowledge of Windows / Linux / Mac operating systems.
  • Familiarity with networking concepts (IP, DNS, DHCP, Firewall, Wi-Fi).
  • Understanding of MS Office / Google Workspace.
  • Strong problem-solving, analytical, and communication skills.
  • Ability to learn quickly and adapt to new technologies.

Eligibility

  • Diploma / Graduate in IT, Computer Science, or related field.
  • Freshers and candidates with up to 1 year of experience can apply.
  • Relevant certifications (CompTIA A+, CCNA, Microsoft, etc.) will be an added advantage.

What We Offer

  • Hands-on learning with senior IT mentors.
  • Exposure to real-time IT infrastructure & support systems.
  • Growth opportunities in IT Support, System Administration, or Networking.
  • Friendly and collaborative work culture.

Job Types: Full-time, Permanent

Pay: ₹9, ₹15,360.06 per month

Benefits:

  • Paid sick time
  • Provident Fund

Work Location: In person


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