IT Executive

6 days ago

Delhi, Delhi, India Dice Academy Delhi Full time ₹ 4,00,000 - ₹ 80,00,000 per year

*Job Description:
Position*
: IT Executive

Location
: DELHI NCR

Department
: IT Department

Reports To
: IT Manager

*Job Summary*
:
We are seeking a skilled IT Executive to join our team. The ideal candidate will have experience in network management, Level 1 (L1) and Level 2 (L2) support, hardware and software management, and computer hardware repair. This role involves ensuring the smooth operation of IT infrastructure, supporting end-users, and maintaining hardware and software systems.

*Key Responsibilities*
:

  • Network Management: Monitor, manage, and troubleshoot network issues to ensure seamless connectivity.
  • L1 & L2 Support: Provide first and second-level technical support to resolve IT-related issues and escalate more complex problems as needed.
  • Hardware Management: Install, configure, and maintain computer hardware, including desktops, laptops, printers, and peripherals.
  • Software Management: Install, update, and troubleshoot software applications to ensure smooth functioning.
  • Repair and Maintenance: Diagnose and repair computer hardware issues, ensuring minimal downtime.
  • IT Asset Management: Maintain an inventory of all IT assets and ensure proper documentation and tracking.
  • User Support: Assist employees with technical issues and provide training on IT systems when necessary.
  • Security and Compliance: Ensure IT systems are secure and compliant with company policies and industry standards.
  • Documentation: Keep detailed records of all IT processes, incidents, and resolutions for future reference.

*Qualifications*
:

  • Bachelor's degree in Information Technology, Computer Science, or a related field.
  • Proven experience as an IT Executive, Network Engineer, or similar role.
  • Strong knowledge of network management and L1, L2 support processes.
  • Proficiency in hardware and software installation, configuration, and troubleshooting.
  • Hands-on experience with computer hardware repairs and maintenance.
  • Excellent problem-solving and multitasking abilities.
  • Good communication skills and a customer service-oriented mindset.
  • Certifications like CompTIA Network+, CCNA, or similar are a plus.

*Benefits*
:

  • Competitive salary
  • Health insurance
  • Professional development opportunities
  • A collaborative and supportive work environment

If you're passionate about IT and ready to take on a challenging role, we encourage you to apply.

Job Types: Full-time, Permanent, Fresher

Benefits:

  • Health insurance
  • Life insurance
  • Paid sick time
  • Provident Fund

Shift:

  • Day shift

Experience:

  • total work: 1 year (Preferred)

Work Location: In person

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