
Client Due Diligence
1 week ago
Key Responsibilities:
- Manage DDQ/RFP Responses: Take ownership of the end-to-end process for completing client and prospect Due Diligence Questionnaires (DDQs), Requests for Information (RFIs), and Requests for Proposals (RFPs).
- Content Management: Maintain and continuously improve our central repository of standardized DDQ responses, ensuring all information is current, accurate, and consistent.
- Cross-Functional Collaboration: Liaise effectively with subject matter experts from various departments, including Information Security, Legal, Product Management, Engineering, HR, and Finance, to gather and validate information.
- Documentation & Reporting:
Log all incidents and actions taken in the ticketing system (Zendesk). Generate daily/weekly reports on alert trends and incident resolutions. - Root Cause Analysis:
Collaborate with technical teams to identify the root causes of recurring issues and assist in implementing preventive measures. - Continuous Improvement:
Provide feedback on monitoring tools and processes to enhance alert accuracy and reduce false positives.
Required Skills & Qualifications
- Experience: 3-5+ years of direct experience in completing DDQs, RFPs, or in a related compliance, vendor management, or audit role.
- Industry Knowledge: Prior experience within a FinTech, B2B SaaS, or financial services firm is essential.
- Regulatory Familiarity: Strong understanding of key compliance and security frameworks (e.g., SOC 2, ISO and data privacy regulations (e.g., GDPR).
- Communication Skills: Exceptional written and verbal communication skills, with the ability to distill complex technical and legal information into clear, concise language.
- Project Management: Proven ability to manage multiple projects with competing deadlines in a fast-paced environment.
- Technical Proficiency: Advanced proficiency in the Microsoft Office Suite (Word, Excel, PowerPoint)
Preferred Qualifications
- Direct experience working with clients in the alternative asset management space (hedge funds, private equity).
- Hands-on experience with DDQ/RFP management.
- Bachelor's degree in Finance, Business Administration, or a related field.
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