Tele Caller Executive

1 week ago

Gurgaon, Haryana, India Divvy Solar Power & Solutions Pvt Ltd Full time ₹ 15,000 - ₹ 2,10,000 per year

A Telecaller for a solar company's job description includes making outbound calls to explain solar products and services, generating leads, managing customer inquiries, and scheduling appointments for the sales team. Key responsibilities involve adhering to call scripts, maintaining a customer database, and meeting sales targets, while essential qualifications include strong communication skills, computer literacy, and the ability to handle customer interactions effectively. Responsibilities

  • Outbound Calling: Make calls to potential customers to introduce the company's solar products and services.
  • Lead Generation: Identify and nurture leads, converting them into potential sales opportunities.
  • Product Knowledge: Effectively communicate the benefits of solar energy products to clients.
  • Customer Service: Respond to inbound calls, answer customer questions, and address any concerns or issues.
  • Appointment Setting: Schedule appointments for the field sales team to conduct site visits and close deals.
  • Data Management: Maintain and update customer databases with accurate information and call records.
  • Sales Targets: Achieve weekly and monthly targets for customer calls, follow-ups, and lead generation.
  • Reporting: Provide daily or weekly reports on call activities and sales progress to the team lead.

Skills and Qualifications

  • Communication Skills:
  • Excellent verbal communication, active listening, and persuasive abilities.
  • Computer Literacy: Proficiency in using computers, including basic knowledge of Excel and email.
  • Customer Handling: Ability to handle customer inquiries, resolve complaints, and maintain a positive approach.
  • Sales Acumen: Basic understanding of sales techniques and the ability to influence potential customers.
  • Time Management: Strong skills in managing time effectively to handle multiple calls and tasks efficiently.
  • Adaptability: Flexibility to adapt to changing scripts, strategies, and conversational hints.
  • Education: Typically, a high school diploma or equivalent is required, with higher education in business or communications being a plus.
  • CRM Familiarity: Some roles may require or prefer familiarity with Customer Relationship Management (CRM) software for lead management.

Note: Only Female Candidate Apply for this job

Job Type: Full-time

Pay: ₹15, ₹21,000.00 per month

Benefits:

  • Health insurance
  • Life insurance
  • Paid sick time
  • Provident Fund

Application Question(s):

  • Only Female Candidate apply for this job

Experience:

  • B2B sales: 1 year (Required)

Language:

  • Hindi (Required)
  • English (Required)

Location:

  • Gurugram, Haryana (Required)

Work Location: In person

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