Customer Success and Sales Specialist

6 days ago

Bengaluru, Karnataka, India Kerala Ayurveda Limited Full time ₹ 5,00,000 - ₹ 12,00,000 per year

About Kerala Ayurveda:

Kerala Ayurveda Limited (KAL)
is a full-spectrum Ayurveda brand with over 80 years of expertise. Rooted in the 5,000-year-old science of Ayurveda, we combine authentic traditions with modern practices to deliver holistic wellness across products, healthcare services, and education.

With a global presence spanning India and the U.S., Kerala Ayurveda offers:

  • Products:
    400+ classical and proprietary formulations, GMP & ISO certified.
  • Health Services:
    Clinics, wellness resorts, and expert-led therapies.
  • Academy:
    One of the largest Ayurvedic education programs outside India.

Our mission is to make Ayurveda
accessible, credible, and contemporary
, empowering individuals to embrace preventive and curative wellness naturally.

Kerala Ayurveda is where
ancient wisdom meets modern lifestyle needs
—backed by deep research, global trust, and a legacy of healing.

About the Role:

Location: Bangalore

We are building a global footprint and need
sharp, well-spoken professionals

who can drive both
exceptional customer experiences

and
strong sales outcomes

. You'll engage with
customers in India and across international markets

  • balancing empathy with hustle, and relationships with revenue.

What you'll do:

  • Be the
    voice of the brand

for both Indian and global customers - handling critical queries with empathy, clarity, and speed.
- Lead
service recovery conversations

when things go wrong - owning the problem and winning back trust.
- Convert qualified leads from marketing campaigns

into loyal customers through timely follow-ups and consultative selling.
- Engage our
existing customer base

with new offerings, creating upsell and cross-sell opportunities across India and international markets.
- Track and report on
conversion metrics

while ensuring customer satisfaction never takes a backseat.

What we're looking for:

  • Proven international exposure

  • you're confident talking to global customers.

  • Fluent in English

  • articulate, persuasive, and empathetic.

  • A strong
    sales orientation

  • you chase numbers, but you win them the right way: through relationships and trust.

  • A
    start-up mindset

  • adaptable, proactive, and willing to roll up your sleeves.

Bonus: knowledge of regional languages like
Malayalam, Hindi, or Kannada

.

Why Join Us?

  • Be part of an
    80-year legacy brand that's transforming into a modern, global player

  • blending trust, heritage, and innovation.

  • A rare role that blends
    customer success + sales

, with impact across retention, recovery, and growth.

The best of both worlds:
the stability of a legacy brand and the energy of a start-up reinvention.

Reach out to to apply.

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