Business Analyst

4 hours ago

Cochin, Kerala, India Zencon Group Inc. Full time ₹ 12,00,000 - ₹ 24,00,000 per year

Business Analyst – SharePoint Migration & Integration Project

Zencon Group Inc., a Microsoft Partner specializing in Microsoft 365, Dynamics 365, and SharePoint modernization, is seeking an experienced
Business Analyst (BA)
to support a large-scale
SharePoint migration.

The BA will work closely with the client's business users, technical teams, and project leadership to gather requirements, define information architecture, support data migration planning, and ensure the solution meets user, operational, and compliance needs.

Key Responsibilities

  • Conduct
    requirements gathering sessions and stakeholder interviews
    to document business needs, workflows, and access requirements.
  • Analyze the current
    document management structure
    on legacy file shares and identify files eligible for migration.
  • Define and document the
    SharePoint taxonomy, metadata, and folder hierarchy
    aligned with LASMNY's office and practice group structure.
  • Collaborate with SharePoint developers to translate functional requirements into technical specifications.
  • Support
    data mapping and validation
    for case-related documents being migrated to SharePoint.
  • Assist with
    LegalServer integration requirements
    , including metadata synchronization and document access models.
  • Develop
    business process documentation
    , standard operating procedures (SOPs), and user guides.
  • Coordinate
    User Acceptance Testing (UAT)
    , capture feedback, and track resolution of refinements.
  • Lead or co-facilitate
    end-user training sessions
    and produce step-by-step training materials.
  • Ensure all documentation aligns with compliance, security, and Legal Services Corporation (LSC) standards.

Required Skills & Qualifications

  • 5+ years of experience
    as a Business Analyst in IT or digital transformation projects.
  • Strong background in
    Microsoft SharePoint Online
    , Microsoft 365, and document management systems.
  • Demonstrated ability to
    analyze workflows, permissions, and metadata structures
    .
  • Experience gathering requirements for
    system integration projects
    (e.g., APIs, third-party tools).
  • Excellent documentation skills – ability to create process flows, BRDs, and user manuals.
  • Proficiency with
    Visio, Excel, PowerPoint, and Power BI
    for reporting and visualization.
  • Exceptional communication and stakeholder engagement skills, especially with non-technical users.

Preferred Qualifications

  • Experience with
    LegalServer
    or other legal case management systems.
  • Prior experience working with
    nonprofit or public-sector clients
    .
  • Microsoft certifications (e.g., Power Platform Fundamentals, SharePoint Associate) are a plus.

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