Middleware Integration Developer

Overview:

We are seeking a Middleware Integration Developer to lead the design, development, and maintenance of integration solutions across JAGGAER's enterprise applications, including Salesforce (primary), NetSuite, Smartsheet, Ultipro etc. This role is responsible for developing AI agent-based integration to enhance automation and intelligent data processing across systems, while collaborating closely with system administrators, enterprise architects, and third-party vendors to ensure seamless data flow and system interoperability. The ideal candidate will have deep experience with Dell Boomi, Workato, API development, SQL, and Python, and will be responsible for ensuring integration solutions aligning with business goals and technical standards.

Principal Responsibilities:

• Lead the end-to-end lifecycle of integration projects, including planning, execution, testing, and deployment.
• Built and deployed AI agent-based integrations to automate business processes, orchestrate workflows, and deliver intelligent insights by connecting EA applications, and data platforms.
• Collaborate with business stakeholders to gather and validate integration requirements.
• Design and document integration solutions, ensuring alignment with enterprise architecture standards.
• Develop and maintain integrations using Dell Boomi, Workato, direct APIs, SQL, and Python on AWS.
• Manage formal UAT processes, including test case creation, bug tracking, and resolution.
• Support production deployments and assist in creating training and communication materials.
• Maintain an integration manual documenting workflows, data flows, impacted fields, and business use cases.
• Troubleshoot and resolve integration issues in collaboration with system administrators and third-party vendors.
• Participate in project meetings and review third-party integration changes to ensure system stability.
• Represent current and future integration strategies for Salesforce and other enterprise systems.
• Ensure adherence to SLAs for integration issue resolution and project delivery.
• Ensure all integration solutions comply with relevant data privacy regulations (e.g., GDPR, CCPA) and internal security standards.
• Implement monitoring tools and define performance metrics to proactively identify and resolve bottlenecks or failures in integration pipelines.
• Utilize version control systems (e.g., Git) and CI/CD pipelines to manage integration code and automate deployments for consistency and reliability.
• Collaborate with data science teams (AI/ML) to integrate machine learning models into business workflows via middleware.
• Direct experience with these platforms' APIs or scripting environments is highly valuable.
• Familiarity with message queues (e.g., Kafka, AWS SNS/SQS) for building asynchronous and scalable integrations.
• Experience in managing data quality, lineage, and stewardship across integrated systems.
• Strong communication and stakeholder management skills to effectively translate technical solutions into business value.

Position Requirements:

Bachelor's degree in Computer Science, Computer Engineering, or related field.

• Minimum 5 years of experience in enterprise application integration using Dell Boomi and Workato.
• Strong knowledge of SQL, AWS, and Python.
• Experience with SOAP and RESTful API development and integration.
• Proven ability to map and document data flows across multiple systems.
• Familiarity with business processes in commercial, accounting, or finance domains.
• Strong documentation and training skills.
• Boomi Professional Integration Developer certification required.
• Salesforce Certified Developer and NetSuite Certified Developer are a plus.

Success Metrics:

• Consistently deliver integration solutions that meet business requirements on the first iteration.
• Meet SLAs for project delivery and support tickets.
• Follow proper change management and development of lifecycle processes.
• Effectively manage multiple critical tickets and projects simultaneously.
• Actively participate in meetings and provide clear, actionable solutions.
• Maintain a high integration health score based on uptime, error rates, and performance benchmarks.
• Positive feedback from business users and system owners regarding integration reliability and responsiveness.

Jaggaer offers equal employment opportunities without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, genetic information, veteran or military status, and other protected class characteristics.