Customer Support Agent
1 week ago
· Provide first call resolution for all customer enquiries and OBE (online booking engine support) through application of technical expertise in reservations, ticket issuance and re-issuance.
· Comply with set standards of customer service (e.g. quality of speech, call attendance, emails, handling queues, etc.) to ensure customer confidence, satisfaction and loyalty.
· Achieve individual revenue and customer service targets to support delivery of team/departmental targets.
· Support implementation of new technology and work methods to sustain ongoing process and quality improvement processes.
· Keep up to date on products, services, policies and procedures to ensure accurate information and correct implementation; take initiative to continuously enhance technical skills.
· Maintain data protection and confidentiality for both staff and customers, ensuring attention to detail in all bookings.
· Be the voice of the brand.
· Support other departments as required.
· Adhere to company regulatory requirements such as data protection, data privacy etc
Shift : Rotational Shift
Total Working Days in a week : 5
Immediate joiners preferred
Job Type: Full-time
Pay: Up to ₹32,000.00 per month
Benefits:
- Commuter assistance
- Leave encashment
- Provident Fund
Language:
- English (Required)
- Hindi (Preferred)
Work Location: In person
-
Customer Support Agent
5 days ago
Mahatma Gandhi Road, Bengaluru, Karnataka, India Dnata International Pvt Ltd Full timeAchieve individual revenue and customer service targets to support delivery of team/departmental targets. - Support implementation of new technology and work methods to sustain ongoing process and quality improvement processes. - Keep up to date on products, services, policies and procedures to ensure accurate information and correct implementation; take...
-
Outbound Sales Agent
1 week ago
Mahatma Gandhi Road, Bengaluru, Karnataka, India Talinkd Solutions Full time**Overview**: The client organisation is looking for a highly motivated and skilled Customer Experience Agents to join our team. You will be the first point of contact for our professionals and customers across Australia, New Zealand, the UK, and the US. If you have excellent communication skills, a proactive attitude, and a passion for delivering...
-
Customer Support Agent
2 weeks ago
Bengaluru, Karnataka, India Accentrix solution Full timeWe are Hiring Role : Customer Service Agent International Voice support Experience : 1 to 2 +yr Of Exp required Skill - Any international Customer service, ( **Should have excellent communication skills** ) Education : Any Graduate Salary : 3- 5 LPA Work from Office Note : Immediate joiners Location : Bangalore For More Info Contact HR AYESHA -...
-
Customer Support Agent
7 days ago
Bengaluru, Karnataka, India Accentrix solution Full timeWe are Hiring !! Role : Customer Support Agent International Voice Process / Domestic Voice Experience : Fresher Education : 10+2 / Any Graduate Salary : Upto 3LPA **Should be Flexible to work in Any Shifts** Work from Office Excellent Communication Required Location : Bangalore For More Info Contact HR AYESHA - 7676529751 **Job Types**:...
-
Customer Service Support
2 weeks ago
Mahatma Gandhi Road, Bengaluru, Karnataka, India VictaMan Services Private Limited Full timeProvide information of Products / Services / Offers to customers. Handling inbound calls & outbound calls Understand customer need Solve customers’ query over the phone Pay: ₹14,500.00 - ₹14,800.00 per month **Benefits**: - Provident Fund Schedule: - Day shift Supplemental pay types: - Performance bonus **Education**: - Higher...
-
Agent Customer Support
7 days ago
Bengaluru, Karnataka, India lastminute.com Full time**Company Description**: **Job Description** Job Description** This role includes developing customer relationships **Key responsibilities**: - Identifying customer needs, investigating and recommending solutions. - Solving customer issues in a timely and accurate way and maintaining follow-ups to ensure end-to-end resolutions are attempted and achieved...
-
Agent Customer Support(French)
1 week ago
Bengaluru, Karnataka, India lastminute.com Full time**Company Description** Every month, the Group reaches across all its websites and mobile apps (in 17 languages and 40 countries) 43 million unique users that search for and book their travel and leisure experiences. More than 1,200 people enjoy working with us and contribute to provide our audience with a comprehensive and inspiring offering of travel...
-
Agent Customer Support(German)
1 week ago
Bengaluru, Karnataka, India lastminute.com Full time**Company Description** Every month, the Group reaches across all its websites and mobile apps (in 17 languages and 40 countries) 43 million unique users that search for and book their travel and leisure experiences. More than 1,200 people enjoy working with us and contribute to provide our audience with a comprehensive and inspiring offering of travel...
-
Agent Customer Support
3 days ago
Bengaluru, Karnataka, India lastminute.com Full time**Company Description** Every month, the Group reaches across all its websites and mobile apps (in 17 languages and 40 countries) 43 million unique users that search for and book their travel and leisure experiences. More than 1,200 people enjoy working with us and contribute to provide our audience with a comprehensive and inspiring offering of travel...
-
Agent Customer Support
2 weeks ago
Bengaluru, Karnataka, India lastminute Full time ₹ 24,00,000 - ₹ 72,00,000 per yearCompany Description At , we live for the holidays. We are the European Travel-Tech leader in Dynamic Holiday Packages. With technology, we turn spontaneous thoughts into meaningful experiences, helping people travel the world. We are looking for a Agent - Customer Support to join our team of around 1,700 people worldwide to help us power up the...