Technical Customer Service Executive

6 days ago

Chennai, Tamil Nadu, India Orcapod Consulting Services Full time ₹ 4,00,000 - ₹ 8,00,000 per year

Job Responsibilities:

Reviewing new orders for accuracy and completeness

New order processing on a web-based system

Customer enquiry clarications

Maintain service levels and high levels of accuracy

Placing orders with our partners on a web-based order processing system; Monitoring

the status of these orders, taking appropriate action depending on the status.

Maintaining a high level of accuracy with respect to all activities.

Ensuring that customer requirements are met on a timely basis; and maintaining

accurate records of activities in our own internal system

Any Degree

Technical skills:

Experience entering data using an alphanumeric keyboard and verifying

entered data.

Skill in reviewing, proofing and verifying data.

Able to learn new concepts quickly.

Comfortable working with limited supervision in a fast-paced environment; A creative

problem-solver.

Knowledge of basic computer operations.

Strong organizational skills.

Highly motivated in the performance of sometimes repetitive duties with very low

room for error.

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