Email Management Specialist

3 days ago

Remote, India Curing Busy Full time ₹ 30,00,000 - ₹ 36,00,000 per year

This is a remote position.

Job Title: Email Management Specialist

Location: Remote (Work from Home)

Company: CuringBusy Technology

Employment Type: Full-Time

About CuringBusy:

CuringBusy is a fully remote company providing subscription-based Virtual Assistant services to busy entrepreneurs, business owners, and professionals across the globe. We help clients free up their time by managing their day-to-day administrative, operational, and communication tasks with excellence and precision.

Role Overview:

We are seeking a detail-oriented and highly organized Email Management Specialist to efficiently handle large volumes of client communication through email. The ideal candidate should possess excellent written communication skills, strong organizational abilities, and a professional tone suitable for interacting with international clients.

You'll be responsible for managing inboxes, prioritizing and responding to emails, ensuring timely follow-ups, and maintaining a structured and clutter-free communication system.

Requirements
Key Responsibilities:

  • Manage and organize multiple client email inboxes with high accuracy and confidentiality.

  • Review, categorize, and prioritize incoming emails to ensure timely responses and actions.

  • Draft, proofread, and send professional email responses on behalf of clients.

  • Maintain communication logs, track pending responses, and set reminders for follow-ups.

  • Identify urgent or high-priority messages and escalate when necessary.

  • Create and manage folders, labels, and filters to optimize inbox efficiency.

  • Ensure proper documentation of communication and maintain client email protocols.

  • Collaborate with clients across international time zones to ensure seamless coordination.

  • Manage bulk or high-volume email inflows efficiently.

  • Maintain confidentiality and adhere to data privacy and security standards.

Required Skills and Qualifications:

  • Proven experience in email management, executive assistance, or customer communication roles.

  • Excellent written English and professional email etiquette.

  • Strong organizational and time-management skills.

  • Proficiency in tools such as Gmail, Outlook, Zoho Mail, Slack, and CRM systems.

  • Ability to handle large volumes of email correspondence efficiently and accurately.

  • Keen attention to detail and strong discretion with sensitive information.

  • Flexibility to work with international clients across different time zones.

  • Prior experience working with International clients is a must.

  • Familiarity with inbox automation, filters, and productivity tools.

  • Experience with CRM or ticketing systems (e.g., Zoho, HubSpot, Zendesk).

Benefits

  • Work from Home Job/Completely Remote.

  • Opportunity to grow with a Fast-Growing Startup.

  • Exposure to International Clients.

    Job timings: 3 PM - 12 AM IST / 6 PM - 3 AM IST (Monday- Friday)

    Salary: 3-3.6 LPA

Bachelor's degree, or a related field (Master's preferred).

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