Housekeeping Supervisor

2 days ago

Palayam Thiruvananthapuram Kerala, India Mohandhas Group of Companies Full time ₹ 2,40,000 - ₹ 2,88,000 per year

Job Title: Housekeeping Attendant / Housekeeping Associate

Department: Housekeeping

Reports To: Executive Housekeeper / Housekeeping Supervisor

Job Purpose

To ensure the highest standards of cleanliness, hygiene, and comfort in guest rooms, public areas, and back-of-house areas, delivering a premium experience that meets the standards of a five-star classified hotel.

Key Responsibilities

  • Clean, organize, and maintain guest rooms, suites, corridors, and public areas as per hotel standards.
  • Ensure rooms are fully stocked with guest amenities, linens, and supplies.
  • Follow established procedures for handling guest belongings, lost & found items, and special requests.
  • Inspect and report any maintenance issues, damages, or safety hazards to the supervisor immediately.
  • Uphold hygiene and sanitation protocols, ensuring compliance with health and safety standards.
  • Provide courteous, prompt, and efficient service to guests, handling requests with discretion and professionalism.
  • Maintain housekeeping trolleys, equipment, and storage areas in clean and orderly condition.
  • Support laundry operations by collecting, sorting, and delivering linens and uniforms as required.
  • Follow the hotel's sustainability and eco-friendly housekeeping practices.
  • Work collaboratively with team members and other departments to ensure seamless guest service.

Qualifications & Skills

  • Previous housekeeping experience in a 4-star/5-star hotel preferred.
  • Strong attention to detail and commitment to quality.
  • Ability to work efficiently under pressure in a fast-paced luxury environment.
  • Good communication skills, polite and professional demeanor.
  • Physically fit to handle cleaning tasks and long working hours.
  • Flexibility to work shifts, weekends, and holidays.

Key Attributes

  • High level of integrity, reliability, and discretion.
  • Guest-oriented with a positive attitude.
  • Strong sense of teamwork and adaptability.
  • Commitment to upholding luxury service standards.

Career Path

Successful performance may lead to progression as Housekeeping Supervisor, Assistant Housekeeper, and eventually Executive Housekeeper.

Job Type: Full-time

Pay: ₹15, ₹24,000.00 per month

Benefits:

  • Food provided
  • Paid sick time
  • Paid time off

Work Location: In person

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