E-commerce Website

9 hours ago

Chennai, Tamil Nadu, India Konika Jewellery Full time ₹ 2,50,000 - ₹ 7,50,000 per year

E-Commerce Executive (Male/Female) Graduates with a minimum 3-5years of experience in Jewellery industry for reputed Jewellery showroom in Chennai.

Responsibilities:

  • Coordinate with other teams on the execution of brand, marketing and e-commerce activities.
  • Enhancing the overall customer experience in terms of in-house store and virtual customers. ·
  • Managing and updating the look and feel and performance of the company Website and eCommerce. ·
  • Manage, Monitor & maintain products Portfolio and functionality of website ·
  • Efficiently upload and manage products in the backend system, ensuring accuracy and completeness.
  • Regularly update product prices to reflect current market trends and business strategies.
  • Timely update banners and promotional content on the platform to enhance user engagement.
  • Execute effective WhatsApp marketing campaigns, including message creation and dissemination.
  • Conduct data analysis and segment customers to send targeted messages, contributing to customer retention and acquisition.
  • Establish and maintain partnerships with logistic partners to ensure smooth and timely delivery of goods.
  • Proactively send out promotional messages on WhatsApp, aligning with marketing strategies and sales goals.
  • Develop and manage a WhatsApp bot to enhance customer interaction and streamline communication.
  • Stay updated on industry trends and suggest innovative ideas to improve the overall e-commerce experience.
  • Has strong command of English and ability to write engaging product descriptions, with excellent grammar and punctuation that include SEO rich keywords.
  • Implement the customer loyalty programmes and e-commerce activities.
  • Observe the sales, promotions, marketing and social media activities over digital platforms.
  • Provide specialized knowledge and insights to the development of technology strategy.
  • Track and report the business outcome of data-driven insights.
  • Ensuring seamless end-to-end integration of the e-commerce business

Requirements:

  • 1. Bachelor's degree in Business, Marketing, or related field.
  • 2. Proven experience in e-commerce operations with a focus on product management and marketing.
  • 3. Proficiency in using e-commerce platforms and content management systems.
  • 4. Strong analytical skills for data analysis and customer segmentation.
  • 5. Excellent communication skills, especially in crafting compelling WhatsApp marketing messages.
  • 6. Ability to collaborate with cross-functional teams and external partners.
  • 7. Detail-oriented with a proactive approach to problem-solving.
  • 8. Familiarity with the latest e-commerce trends and technologies.

For further information pls contact HR

Also please share your CV, work details and portfolio mail id -

Konika Jewellery

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