Lead – Conversational AI

3 days ago

Delhi, Delhi, India Mobiloitte Full time ₹ 12,00,000 - ₹ 24,00,000 per year

Position: Lead – Conversational AI / Python Chatbot Developer

Location: Okhla, New Delhi

Experience: 6+ Years

Employment Type: Full-Time (On-site)

About the Role

We are seeking an experienced and passionate Lead – Conversational AI / Python Chatbot Developer to design, develop, and deliver intelligent chatbot and voicebot solutions. The ideal candidate should have a strong technical background in Python-based chatbot development, AI/LLM integrations, and hands-on experience with prompt engineering, , and MongoDB.

You will be responsible for leading end-to-end delivery of conversational AI projects, collaborating with clients, and guiding a cross-functional team to build scalable, high-performing solutions that align with business goals.

Key Responsibilities

  • Lead the design, development, and deployment of Python-based chatbots and voicebots using AI/ML and NLP technologies.
  • Work on prompt engineering and optimize outputs from LLMs (Large Language Models) for context-aware, accurate responses.
  • Collaborate with cross-functional teams — including design, product, and backend — to architect scalable and secure conversational systems.
  • Build and maintain backend systems using , MongoDB, and RESTful APIs for chatbot integrations.
  • Drive full project lifecycle — from ideation, requirement gathering, and sprint planning to delivery and optimization.
  • Collaborate with clients to understand requirements, provide solutioning, and ensure timely project delivery.
  • Mentor and guide developers in best coding practices, AI integration, and conversational design principles.
  • Continuously monitor chatbot performance, user interactions, and improve intent detection, flow logic, and personalization.
  • Integrate third-party APIs and deploy ML models for enhanced automation and user engagement.
  • Ensure solutions align with client objectives, maintaining high-quality deliverables and optimal performance.

Core Skills & Technical Expertise

Programming: Python, , JavaScript

Databases: MongoDB, MySQL

Frameworks / Tools: Flask / FastAPI (for Python-based bots),

Chatbot Platforms: Dialogflow, Rasa, Microsoft Bot Framework (added advantage)

AI & LLM Tools: OpenAI API, Amazon Bedrock, LangChain, or similar

Concepts: NLP, NLU, Prompt Engineering, Microservices, RESTful API Integration

Cloud Platforms: AWS, GCP, or Azure (preferred)

Project Management: Agile / Scrum methodologies, sprint planning, team leadership

Soft Skills:
Client handling, leadership, problem-solving, communication, and mentoring

Preferred Qualifications

  • Bachelor's or Master's degree in Computer Science, Engineering, or related field.
  • 6+ years of overall software development experience, with 3+ years in chatbot/AI automation.
  • Proven experience delivering AI-driven conversational solutions for enterprise clients.
  • Strong understanding of LLM model optimization and AI-driven system architecture.

What We Offer

  • Opportunity to work on cutting-edge AI & chatbot technologies.
  • Exposure to enterprise-level projects across diverse domains (Telecom, Aviation, Retail, Healthcare, Finance).
  • Collaborative and growth-driven work culture.
  • Competitive salary and performance-based incentives.

Best regards,

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