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Installation Associate
2 weeks ago
About NCR Atleos
NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.
Sr. No.KRAObjective Details (Field Executive / Team Leader)
1 Visit chronic sites & share the feedback : (for > 4 days - 10% dip in Txn - "Non-HD calls")
● To visit chronic ATM sites within a specific timeframe (10% dip in transactions/Repetitive ATMs) within 3 days
2 Monitor Availability & Transactions
Availability Target 95% - 2% improvement QoQ Transaction - 2% improvement QoQ● Daily, weekly, monthly monitoring
● Availability target: 95%: 2% QoQ, Q4'2024 : 90.25%, Q1'25 TARGET: 92.05%, Q2'25 TARGET : 93.89%, Q3'25 TARGET : 95.77%, Q4'25 TARGET : 97.68%
● Transaction improvement: 2% QoQ, Q4'2024 : 65.39, Q1'25 TARGET: 66.70, Q2'25 TARGET : 68.03, Q3'25 TARGET : 69.39, Q4'25 TARGET : 70.78
● Share weekly transaction dashboard
3 Site sourcing & finalization for new deployments ● Identification of Profitable site witin 15 days
● Rent negotiation, document collection and rental agreement signing with landlord
4 Renewal of Site Agreement
(100% completion)● To ensure the site agreement is renewed within a timeframe and avoid delay in signing the same with the landlord. All rental LA's to be executed atleast 30 days prior expiry date and All rental negotiation cases to be signed within 5 working days after receipt of stamp paper
5 Site Audits (Half yearly once)
(100% completion)● To ensure site audits are achieved as per the target set within a given timeframe. All Audits to be completed in every 6 months. Assigned Auditable ATMs : 88, Q1+Q2 Consolidated Target : 44, Q3+Q4 Consolidated Target : 44
6 Visits for critical concerns
(100% completion)● To be available & visit the concerned site for other issues like EB issue, vandalism/ theft case, visit police station for legal issues. High EB cases to be reverted with complete analysis after visit within 3 working days and Vandalism/theft cases to be visited either same day or max by next working day
7 Top Hatch FLM● To ensure sites are visited withing ART as per the calls assigned
Offers of employment are conditional upon passage of screening criteria applicable to the job.
EEO Statement
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.
Statement to Third Party Agencies
To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.