Junior Support Executive

5 days ago


Delhi, Delhi, India Grabitts Softech Services Pvt. Full time ₹ 3,00,000 - ₹ 6,00,000 per year

Job Summary
We are looking for a
Junior Support Executive
to join our team in
Delhi
. This is an excellent opportunity for
fresh graduates
who are eager to start their career in the IT/software industry. The selected candidates will receive full training on software and will be responsible for providing support to our clients.

Key Responsibilities

  • Learn and understand software through structured training.
  • Provide phone, email, and remote support to clients regarding software Teachnical Issues.
  • Understand client queries and resolve or escalate them to the technical team.
  • Guide clients on basic troubleshooting steps and usage instructions.
  • Maintain logs of client interactions and issue resolutions
  • Ensure client satisfaction through timely and professional support.

Requirements

  • Any graduate
  • Good communication skills, especially in English
  • Basic knowledge of computers and MS Office.
  • Willingness to learn software and work in a support role.
  • Positive attitude, patience, and customer-focused mindset.

Perks & Benefits

  • Full training provided by the company.
  • Opportunity to work in a growing IT company.
  • Friendly and supportive work environment.
  • Career growth opportunities based on performance.

Location:

This is an
on-site role
based in
Delhi
. Candidates must be willing to work from the office.

How To Apply
Send your updated resume to:



Skills: customer support,software support,software,training



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