
Junior Support Executive
3 days ago
Job Summary
We are looking for a
Junior Support Executive
to join our team in
Delhi
. This is an excellent opportunity for
fresh graduates
who are eager to start their career in the IT/software industry. The selected candidates will receive full training on software and will be responsible for providing support to our clients.
Key Responsibilities
- Learn and understand software through structured training.
- Provide phone, email, and remote support to clients regarding software Teachnical Issues.
- Understand client queries and resolve or escalate them to the technical team.
- Guide clients on basic troubleshooting steps and usage instructions.
- Maintain logs of client interactions and issue resolutions
- Ensure client satisfaction through timely and professional support.
Requirements
- Any graduate
- Good communication skills, especially in English
- Basic knowledge of computers and MS Office.
- Willingness to learn software and work in a support role.
- Positive attitude, patience, and customer-focused mindset.
Perks & Benefits
- Full training provided by the company.
- Opportunity to work in a growing IT company.
- Friendly and supportive work environment.
- Career growth opportunities based on performance.
Location:
This is an
on-site role
based in
Delhi
. Candidates must be willing to work from the office.
How To Apply
Send your updated resume to:
Skills: customer support,software support,software,training
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