CRM Associate in Gurgaon
11 hours ago
Our CRM associate are responsible for strategizing, coordinating and executing customer engagement and customer retention marketing campaigns at Zingbus.
Key Responsibilities
- Plan, execute, and report on end-to-end CRM marketing campaigns for conversion and customer retention
- Coordinate with the Zingbus product, brand, and analytics teams to gather campaign requirements and feedback
- Leverage A/B testing on content, creative designs, customer personas, and Zingbus services to drive customer engagement and satisfaction
- Monitor and evaluate campaign performance continuously and provide recommendations for improvements
About Company: Founded in 2019, Zingbus is building the most trusted brand for intercity travel. Keeping reliability and safety at the core, we are building a two-sided platform that delivers a standardized journey experience for travelers and increased earnings for our supply partners. We connect 300+ cities across the country through our daily services and have served 2.5 Mn+ unique customers so far, and are aggressively working towards fleet electrification and the establishment of charging technology and infrastructure. Raised Series A from Y Combinator, InfoEdge, AdvantEdge, and other prominent investors from India and Silicon Valley. Also, closing a large round with one of the largest global corporate VCs.
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