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Mega Walk-in Drive For International Voice Process
2 weeks ago
Mega Walk-in Drive For International Voice...
Contact HR (Banani
Email ID -
Write "Reference Banani" on your resume..
Role: Account Strategist
Experience: 0 to 6 years
Facilities: Cab provided, Night Shift Allowance, Incentives
Working days: 5 days working from office
Skills: Excellent Verbal communication in English and convincing skills.
Job Description:
-Listen to the call effectively and comprehend the implicit & explicit ask of the customer.
-Able to convince, provide short & long term solutions aligned to the customer's business goals.
-Build rapport with the customer and maintain rational/neutral communication.
-Handle objections and continue the conversation to a productive outcome.
-Basic understanding of data/leads aligned for effective utilization of same and analyzing customer behavior to moderately change the sales pitch according to the requirement.
-Leverage existing and new relationships with current accounts to grow revenue in strategic product areas.
-Develop and execute a strategic plan for your book of business leveraging the client's various tools and processes forbook segmentation and engagement.
-Develop and maintain subject matter expertise on client's marketing solution offerings.
-Be an expert at translating their marketing goals and objectives into actionable strategies on the client's marketing platform.
-Provide updates to the management team on your pipeline and sales forecast objectives and key results.
-Be proactive about solving problems and be ready to take on additional initiatives and responsibilities as they emerge.
-International Voice LOB Experience including using of Dialers for OB Calls.
-Exceptional written & verbal communication skills.
Qualifications:
-1-5 years of overall relevant experience (Sales process experience or International Voice Process).
-Graduate in any field.
-Sales knowledge on social media platform.
-Skilled using Microsoft Office (Excel, Word and PowerPoint)or G Suite (Sheets, Docs and Slides).
-Candidates should be flexible with rostered day offs and working in shifts.
-Salesforce software working knowledge is good to have.
Regards,
Banani Karmakar
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