Senior Sales Operations Manager

22 hours ago

Mohali, Punjab, India Lytegen Full time

*Job Description: Senior Sales Operations Manager
Working Days:*
6 Days

Location:
Mohali (On-Site)

About the Role : Senior Sales Operations Manager
We're looking for a sharp, proactive Operations manager to assist our U.S. sales and dealer teams in managing project updates, communication, and coordination across departments.

This role requires strong communication skills, attention to detail, and ownership — you'll be responsible for ensuring that every deal is updated, every rep is informed, and every customer's project keeps progressing smoothly.

You'll work closely with dealers, brokers, and internal teams to deliver accurate information, resolve bottlenecks, and maintain a seamless sales-to-operations flow.

Key Responsibilities

  • Support U.S. sales reps, dealers, and brokers by tracking deals and providing accurate project updates
  • Communicate daily with sales partners to collect missing information, confirm next steps, and maintain accountability
  • Monitor the CRM pipeline (Insight / Ascent) to ensure all project stages are progressing and properly documented
  • Update CRM records, notes, and timelines consistently and accurately
  • Follow up with internal operations, design, permitting, and funding teams to move deals forward
  • Handle basic sales escalations by providing clear updates and managing expectations
  • Communicate proactively with sales reps or dealers if any delays or requirements arise
  • Collaborate with the Sales Support Manager to ensure communication standards and response times are maintained
  • Participate in daily or weekly sales syncs to share updates and resolve open items
  • Ensure all post-sale handoffs to operations are completed without errors

Skills & Qualifications

  • 4-8 years of experience in sales support, coordination, or customer service (solar or U.S. process experience preferred)
  • Excellent English communication skills — written and verbal (U.S.-facing role)
  • Confident on calls and comfortable speaking with dealers, brokers, and sales reps
  • Strong organizational and multitasking ability — able to handle multiple deals and updates simultaneously
  • Knowledge of CRM platforms (Insightly, HubSpot, Salesforce, etc.) and Google Workspace
  • Good understanding of sales and project pipelines
  • Calm, professional, and responsive under pressure
  • Team-oriented, proactive, and dependable — takes initiative rather than waiting for direction

KPIs / Success Metrics

  • 100% of deals tracked and updated in CRM
  • Zero delays caused by missing or incorrect sales information
  • All sales updates communicated to reps within set timelines
  • Improved handoff speed from sales to operations
  • Positive feedback from sales reps and managers

  • Senior Sales Manager

    3 days ago

    Mohali, Punjab, India NOMATIC KITCHENS Full time

    Position Overview:The Senior Sales Manager is responsible for developing strategic sales plans, and driving business growth through new client acquisition and key account management. This role requires strong leadership, analytical, and communication skills to achieve revenue targets and maintain long-term customer relationships.Key Responsibilities:Develop...

  • Senior Sales Manager

    2 weeks ago

    Mohali, Punjab, India Cascade Buildtech Full time ₹ 4,20,000 - ₹ 8,40,000 per year

    Job Opening: Senior Sales Manager (For Kharar and Kurali)Location:Kharar, PunjabSalary:50K - 70KFull-Time | Immediate Joiners PreferredAbout the Role:We're hiring a dynamic and result-drivenSales Managerto lead our real estate sales operations inKurali. The ideal candidate will have astrong CP (Channel Partner) networkand proven experience in driving...

  • Senior Manager

    1 day ago

    Mohali, Punjab, India Lytegen Full time

    *Job Description: Senior Manager - U.S. Sales OperationsWorking Days:*6 DaysLocation:Mohali (On-Site)About The RoleWe are hiring aSenior Manager - U.S. Sales Operationsto run the execution side of our sales operation. This role owns the flow between deal qualification, proposal readiness, closer dispatch, and sales quality control. You will manage people,...

  • Sales Operations Manager

    1 day ago

    Mohali, Punjab, India Lytegen Full time

    Sales Operations Manager (Pre-Sales)Location: Mohali / Chandigarh, IndiaShift: Night-time (U.S. Hours - 8:30 PM - 5:30 AM IST) **Days: 6 Days workingType: Full-Time, On-siteAbout The RoleWe're looking for a sharp, proactive Sales Support Representative to assist our U.S. sales and dealer teams in managing project updates, communication, and coordination...

  • Operations Manager

    1 week ago

    Mohali, Punjab, India Red Bean Hospitality Pvt. Ltd. Full time

    Job Description: Position: Operations ManagerLocation: MohaliExperience: 3–8 YearsKey Responsibilities:Oversee day-to-day operational activities and ensure smooth workflow across all departments.Develop, implement, and improve operational systems, processes, and best practices.Coordinate with HR, Admin, Sales, and Finance teams to ensure inter-department...

  • International Sales Operations Manager

    1 day ago

    Mohali, Punjab, India Lytegen Full time

    *Job Description: International Sales Operations Manager - U.SWorking Days:*6 DaysLocation:Mohali (On-Site)About the Role : International Sales Operations Manager - U.SWe're looking for a sharp, proactive Operations manager to assist our U.S. sales and dealer teams in managing project updates, communication, and coordination across departments.This role...

  • Operations Manager

    2 weeks ago

    Mohali, Punjab, India Circle of Crust Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Position : Operation ManagerJob Summary:An Operations Manager in Quick Service Restaurants (QSR) plays a crucial role in ensuring the smooth and efficient functioning of daily operations. Here are some key responsibilities:Key Responsibilities:·Staff Management:Overseeing recruitment, training, and scheduling of employees to ensure adequate staffing levels...

  • Global Pre-Sales Operations Manager

    21 hours ago

    Mohali, Punjab, India Lytegen Full time

    *Job Description: Global Pre-Sales Operations ManagerWorking Days:*6 DaysLocation:Mohali (On-Site)About the Role : Global Pre-Sales Operations ManagerWe're looking for a sharp, proactive Operations manager to assist our U.S. sales and dealer teams in managing project updates, communication, and coordination across departments.This role requires strong...

  • Sales Executive

    1 week ago

    Mohali, Punjab, India Chandigarh Sales Corporation Full time

    Identify and pursue new business opportunities to expand the customer base.Conduct market research to understand customer needs, preferences, and competitors' activities.Present and promote Industrial Hardware, Tools & lubricant products to potential clients.Negotiate and close sales deals, ensuring profitability and customer satisfaction.Regularly visit...

  • Sales Manager

    3 days ago

    Mohali, Punjab, India Kommuno Full time

    Company DescriptionA cloud-based contact center provides businesses with a suite of tools for seamless customer communications across multiple channels. It enables efficient and cost-effective customer service delivery without the need for physical infrastructure, ensuring a superior customer experience.Role DescriptionThis is a full-time, on-site role for a...