Eye ware coordinator

3 days ago

Puri Orissa, India Care Netram Full time ₹ 1,08,000 - ₹ 1,32,000 per year

Job Title: Eyewear Counselor

Age- 18 to 24 year

Education - +2 , graduation

Location - All Odisha

Salary - 9k to 11k ( negation)

Experience - 1 year ( sales background )

Job Summary:

An Eyewear Counselor assists customers in selecting the right eyewear based on their vision needs, prescription, face shape, lifestyle, and personal preferences. This role combines customer service, product knowledge, and basic optical support to ensure each client leaves with eyewear that is functional, fashionable, and comfortable.

Key Responsibilities:

  • Greet and assist customers in a friendly and professional manner.
  • Guide customers in choosing frames and lenses based on prescription, usage, and style.
  • Provide expert advice on lens options such as anti-reflective, blue light filter, progressive, photochromic, etc.
  • Accurately interpret and explain eyeglass prescriptions.
  • Ensure proper fit of frames; make minor frame adjustments for comfort and alignment.
  • Manage sales transactions and maintain accurate customer records.
  • Upsell premium lenses, accessories, and warranty packages.
  • Coordinate with optometrists, optical labs, and suppliers for timely order fulfillment.
  • Maintain cleanliness and organization of the showroom and product displays.
  • Stay updated on the latest eyewear trends and optical technologies.

Key Skills & Competencies:

  • Strong communication and interpersonal skills
  • Good sense of style and fashion awareness
  • Basic understanding of optical terms and prescriptions
  • Sales and customer service orientation
  • Attention to detail and problem-solving ability
  • Ability to work in a fast-paced retail or clinical environment

Qualifications:

  • High school diploma or equivalent (required)
  • Prior experience in optical sales or customer service (preferred)
  • Knowledge of optical products and lenses (preferred)
  • Training in optics or a certification in optical dispensing (a plus, not always required)

Key Responsibilities:

  • Customer Interaction:
  • Greet and assist customers in selecting eyeglasses, sunglasses, and lenses.
  • Understand customer needs based on prescription, lifestyle, and preferences.
  • Product Guidance:
  • Recommend frame styles, materials, and lens options (e.g., blue light filters, progressive lenses).
  • Explain features, benefits, and pricing of products.
  • Sales & Upselling:
  • Promote premium lenses, coatings, and add-ons.
  • Achieve sales targets and maintain a high level of customer satisfaction.
  • Fitting & Adjustments:
  • Assist with fitting frames to ensure comfort and proper alignment.
  • Make minor adjustments or repairs as needed.
  • Collaboration:
  • Work closely with optometrists to interpret prescriptions and assist in eye care services.
  • Coordinate with lab technicians or vendors for order processing.
  • Administrative Tasks:
  • Handle billing, invoicing, and insurance claims if applicable.
  • Maintain inventory and ensure display cleanliness.

Job Type: Full-time

Benefits:

  • Food provided

Work Location: In person

Job Type: Full-time

Pay: ₹9, ₹11,000.00 per month

Benefits:

  • Provident Fund

Work Location: In person

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