Senior Manager
4 days ago
Summary Of the Position :
With a legacy of over 85 years in profitable operations, the company has established itself as a trusted name in the Indian medical equipment industry. In FY 2024–25, the company achieved a remarkable 6X growth, scaling up from ₹20 Cr to ₹104 Cr in annual turnover.
The Sr. Manager – Operation Excellence is a pivotal role focused on executing CMD's strategic vision through robust coordination, structured follow-ups, and high-quality operational oversight. This role will act as a bridge between Leadership team and the vertical heads, ensuring alignment, timely execution, and governance of critical workstreams. The incumbent will also assist CMD directly by providing decision-enabling inputs, strategic dashboards, and by driving the rhythm of business within CMD's office.
This position requires operational maturity, agility, and a deep commitment to confidentiality, precision, and results. It is suited for someone who can function both as a strategic enabler and a tactical executor.
KEY RESPONSIBILITY:
Strategic Operations & Coordination
Act asthe operational anchor for CMD & leadership team's directives across departments.
- Support CMD in transforming strategic plansinto actionable, measurable work streams for business excellence.
- Serve as the point-of-coordination between leadership and the vertical heads, ensuring seamless data and decision flow.
Track execution of key priorities and ensure timely closures.
Performance Monitoring & Operational Excellence
Ensure monthly MIS is received, analyzed, and synthesized into Review Dashboard periodically.
- Track, evaluate, and monitor performance across all business verticals — sales, operations, marketing, service, and support.
- Develop and manage Performance Dashboards and Business Review Trackers for analysis.
- Identify gaps and improvement opportunities in business operations and recommend corrective actions.
- Drive a culture of performance accountability and continuous improvement across the organization.
Design and maintain WIP (Work-in-Progress) tracker for leadership, especially the top 15 priorities.
Execution Excellence
Structure leadership-level initiatives into milestones and drive accountability with functional leaders.
- Drive improvement projects and internal audits initiated by leadership team.
- Handle sensitive data and strategic initiatives with discretion and professionalism.
- SOP driven initiatives for business excellence.
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