Receptionist

7 days ago

Kozhikode, Kerala, India Moveaze Physiotherapy & Rehabilitation Centre Full time ₹ 1,20,000 - ₹ 1,80,000 per year
  • Greeting and Assisting Visitors: Welcoming patients and visitors, providing them with necessary information, and directing them to the appropriate areas within the hospital.
  • Appointment Scheduling: Managing appointments for patients, including making new appointments, rescheduling, and canceling as necessary.
  • Patient Registration: Collecting and entering patient information into the hospital's system, ensuring accuracy and confidentiality.
  • Answering Inquiries: Responding to phone calls, emails, and in-person inquiries, providing information about the hospital's services, policies, and procedures.
  • Insurance Verification: Verifying patient insurance coverage and processing insurance-related paperwork.
  • Billing and Payment Processing: Assisting patients with billing inquiries, processing payments, and providing financial counseling when needed.
  • Maintaining Records: Ensuring that patient records and other administrative documents are accurately maintained and updated.
  • Coordinating with Other Departments: Collaborating with other hospital departments to ensure smooth patient flow and coordination of services.
  • Adhering to Policies and Regulations: Following hospital policies, procedures, and regulations to maintain a safe and efficient working environment.
  • Customer Service: Providing excellent customer service to patients and visitors, addressing their concerns and ensuring a positive experience.

Job Types: Full-time, Permanent

Pay: Up to ₹15,000.00 per month

Benefits:

  • Health insurance
  • Paid sick time
  • Provident Fund

Experience:

  • total work: 1 year (Required)

Work Location: In person

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