Telecalling Executive
4 days ago
Role & responsibilities:
- Make outbound calls to prospective customers from lead databases and campaigns.
- Explain solar energy products and EPC services in detail.
- Qualify leads based on customer requirements, budget, and readiness to buy.
- Schedule site survey appointments for potential clients.
- Handle inbound calls and respond to customer inquiries.
- Maintain accurate and updated customer data in the CRM system.
- Follow up with prospects to convert leads into sales opportunities.
- Administrative Support
- Prepare and manage correspondence, documentation, and proposals.
Preferred candidate profile :
- 02 years of experience in telecalling, customer service, or administration.
- Strong communication skills in Hindi and English.
- Proficiency in MS Office and email correspondence.
- Customer-oriented approach with patience and persistence.
- Excellent organizational and multitasking abilities.
Education:
- Minimum 12th Pass / Graduate in any stream.
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