
Documentation Engineer
2 days ago
Role & responsibilities
- Draft professional emails and technical communication for internal teams and clients.
- Prepare quotations, proposals, and commercial documentation as per client requirements.
- Handle client communications and follow-ups with professionalism and clarity.
- Coordinate with Gulf-based engineering and product teams to gather and verify information.
- Collaborate with cross-functional teams to ensure accurate and timely documentation.
- Create and maintain user manuals, technical guides, and standard operating procedures.
- Ensure documentation aligns with client expectations, formats, and compliance standards.
- Manage version control and documentation updates across tools like Git, Confluence, or SharePoint.
- Possess strong verbal and written communication skills for global collaboration.
- Support pre-sales and post-sales documentation including onboarding material and FAQs.
- Organize and prioritize tasks effectively across time zones and multiple projects.
- Maintain a professional and client-focused approach in all communications.
Preferred candidate profile
- Preferred candidates from Coimbatore or willing to work remotely from there.
- Must be flexible to align with GCC workdays (SundayThursday) and time zones.
- Should have a strong engineering background (B.E./B.Tech or related field).
- Draft professional emails, client updates, and internal communications with clarity.
- Prepare accurate quotations, proposals, and cost sheets as per client requirements.
- Handle client communication, follow-ups, and relationship management efficiently.
- Coordinate between Gulf-based engineers and internal teams for seamless information flow.
- Collaborate with cross-functional teams for timely delivery of documents and updates.
- Create and maintain technical documentation, user manuals, and product guides.
- Ensure documents meet quality standards, formatting, and client specifications.
- Use tools like MS Office, SharePoint, Git, Confluence, or similar platforms.
- Excellent verbal and written communication skills in English are essential.
Work Details
Working Days: 6 days/week (Friday Off GCC calendar followed)
Timings: 10:00 AM to 8:00 PM (IST)
Location: Coimbatore
Interested candidates can send their updated resume via:
WhatsApp:
Email:
Contact Person: Mr. Naveen Kumar / Ms. Gopika Sri (Human Resource Team)
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