
Technical Documentation Specialist
2 days ago
We're seeking a skilled Technical Documentation Specialist to create clear and concise documentation for our software. As a member of our team, you will work alongside product consultants, developers, and QA teams to produce user-friendly content that helps end users understand and use our product features effectively.
This role is ideal for someone with a strong foundation in writing and a passion for learning about software and technical documentation best practices. Your main responsibilities will include:
- Writing, editing, and maintaining software documentation including user guides, release notes, and onboarding training content.
- Collaborating with software architects, engineers, developers, QA, and consultant teams to gather technical information and translate it into clear and accurate documentation.
- Following internal documentation guidelines and processes.
- Organizing and structuring content for clarity.
- Identifying content gaps to improve the overall quality of documentation.
- Participating in peer reviews and incorporating feedback from external reviewers.
- Supporting software development workflow by participating in retrospective meetings and other technical demonstrations.
To be successful in this role, you will need:
- A bachelor's degree or equivalent in a technical field.
- 1-3 years of experience in writing technical documents.
- A strong interest in technology and the software development lifecycle.
- The ability to understand technical concepts and ask insightful questions to clarify them.
- Good working knowledge of agile development processes.
- Organized, detail-oriented, and comfortable juggling multiple tasks.
- Team spirit, strong analytical skills, and attention to detail.
As a member of our team, you will enjoy:
- Global exposure working with cross-functional teams.
- Real-world impact on mission-critical industries.
- A fully remote position with opportunities to grow into a more senior documentation or education role.
- Competitive salary, benefits, and a collaborative work culture.
Join us in creating innovative solutions that make a real difference
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