Compatibility Manager

Career Area:

Engineering

:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you'rejoining a global team who cares not just about the work we do but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don'tjust talk about progress and innovation here we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Role Definition:Manages the team of compatibility analysts around the globe. Prioritizes projects, ensures analysts are assigned to projects, recruits and develops talented resources, provides job coaching and career planning.

Responsibilities Analyzing product design and development changes; establishing corresponding procedures for change control and configuration. Preparing or developing configuration documentation required to support manufacturing operations. Communicating and coordinating with customers, manufacturers and other stakeholders to determine processes for change reporting. Reviewing released engineering change data and changing documentation activities to ensure compliance with configuration management policies and regulations.

Degree RequirementDegree or equivalent experience desired

Skill DescriptorsCore Application SystemsKnowledge of major production application systems used for delivery of services to internal and external clients; ability to leverage major production application systems in diverse situations.Level Working KnowledgeHelps create contingency plans to mitigate impact of disruption on core applications. Identifies key players, criticalities, roles, and responsibilities. Investigates application-related issues with both business and IT professionals. Recommends enhancements for a major application system or related subsystems. Works with core application systems for a major business unit or function.

Accuracy and Attention to DetailUnderstanding the necessity and value of accuracy; ability to complete tasks with high levels of precision.Level Extensive ExperienceEvaluates and makes contributions to best practices. Processes large quantities of detailed information with high levels of accuracy. Productively balances speed and accuracy. Implements a variety of cross-checking approaches and mechanisms. Demonstrates expertise in quality assurance tools, techniques, and standards. Employs techniques for motivating employees to meet or exceed accuracy goals.

Analytical ThinkingKnowledge of techniques and tools that promote effective analysis; ability to determine the root cause of organizational problems and create alternative solutions that resolve these problems.Level Extensive ExperienceSeeks discrepancies and inconsistencies in available information; explains variances. Organizes and prioritizes the sequence of steps to be taken to remedy the situation. Identifies many possible causes for a problem based on prior experience and current research. Quantifies the costs, benefits, risks and chances for success before recommending a course of action. Approaches a complex problem by breaking it down into its component parts. Chooses among a diverse set of analytical tools according to the nature of the situation.

Decision Making and Critical ThinkingKnowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.Level Extensive ExperienceDifferentiates assumptions, perspectives, and historical frameworks. Evaluates past decisions for insights to improve decision-making process. Assesses and validates decision options and points and predicts their potential impact. Advises others in analyzing and synthesizing relevant data and assessing alternatives. Uses effective decision-making approaches such as consultative, command, or consensus. Ensures that assumptions and received wisdom are objectively analyzed in decisions.

Effective CommunicationsUnderstanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.Level Extensive ExperienceReviews others' writing or presentations and provides feedback and coaching. Adapts documents and presentations for the intended audience. Demonstrates both empathy and assertiveness when communicating a need or defending a position. Communicates well downward, upward, and outward. Employs appropriate methods of persuasion when soliciting agreement. Maintains focus on the topic at hand.

Managing Multiple PrioritiesKnowledge of effective self-management practices; ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation.Level Extensive ExperienceClarifies and handles multiple concurrent and diverse activities. Shifts focus among several efforts as required by changing priorities. Addresses potential conflicts that impact current delivery commitments. Works with or leads others to re-prioritize work and reschedule commitments as necessary. Responds to shifting priorities while maintaining progress of regularly scheduled work. Demonstrates an expectation that there will be ongoing shifts in demands and priorities.

TeamworkKnowledge of the necessity and value of teamwork; experience with; ability to work cooperatively towards shared goals and being supportive of others at all levels.Level Extensive ExperienceEstablishes and maintains effective working relationship with each team member. Coordinates roles, responsibilities and interdependencies of all team members. Identifies and addresses potential problems or issues within the team. Works with large or multiple teams that span functions, issues, locations, and time zones. Shows and promotes respect for differences and diversity. Learns and utilizes special talents and work styles of team members.

Change Control - MFGKnowledge of the processes and procedures by which a change is identified, evaluated, approved, monitored and documented; ability to manage changes in the production environment and processes effectively.Level Extensive ExperienceOversees the development of change management standards and procedures. Publishes comprehensive change plans; incorporates into contingency plans. Coordinates key issues in implementing equipment and technology changes to a production environment. Manages the change planning process involving all relevant players. Participates in the evaluation, selection and implementation of change management systems. Reviews all planned changes and associated documentation; assesses potential impact and risk.

This is intended as a general guide to the job duties for this position and is intended for the purpose of establishing the specific salary grade. It is not designed to contain or be interpreted as an exhaustive summary of all responsibilities, duties and effort required of employees assigned to this job. At the discretion of management, this description may be changed at any time to address the evolving needs of the organization.