Information Technology Support Engineer

14 hours ago

Vizag, Andhra Pradesh, India Kisame Sourcing Private Limited Full time ₹ 3,50,000 - ₹ 7,00,000 per year

Company Description

Kisame Sourcing Private Limited (KSPL) is an HR Consulting firm specializing in end-to-end employee lifecycle management. We offer exceptional services in recruitment, payroll processing, performance management, and policy formation tailored to business needs. KSPL ensures seamless hiring processes, accurate payroll management, robust performance tracking, and comprehensive employee lifecycle management from hire to retire.

KSPL is hiring for its esteemed Client in Banking Operation

L1 Support Engineer

Location: PAN India

Job Summary:

The L1 Support Engineer will be responsible for providing first-level technical support for banking applications, core banking systems, end-user devices, and related IT infrastructure. The role ensures timely resolution of incidents, adherence to SLAs, and smooth day-to-day IT operations in a secure and compliant manner.

Key Responsibilities:

 Act as the first point of contact for all IT-related incidents and service requests (via phone, email, or ticketing system).

 Perform basic troubleshooting of hardware, software, network connectivity, and user access issues.

 Log, categorize, and prioritize all incidents and service requests in the ticketing system.

 Escalate unresolved issues to L2/L3 teams as per escalation matrix.

 Monitor critical banking applications and servers to ensure uptime and performance.

 Assist in deployment of patches, antivirus updates, and routine maintenance activities.

 Maintain documentation of issues, solutions, and standard operating procedures (SOPs).

 Support end users with password resets, printer configuration, and basic application queries.

 Adhere to IT security, compliance, and audit requirements defined by the bank.

 Participate in shift-based or 24x7 support operations if required.

Required Skills & Qualifications:

 Bachelor's degree in Computer Science, Information Technology, or related field.

 0–2 years of experience in IT helpdesk or application support

 Good communication and customer service skills.

 Ability to work under pressure and manage multiple priorities. Work Environment:

 On-site at bank branches, data centers, or operations centers.

  • Information Technology Site Lead

    2 weeks ago

    Vizag, Andhra Pradesh, India Eisai Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Job PurposeThe Site IT Lead is accountable for strategic and operational IT management at the Vizag facility, ensuring seamless infrastructure, operations, and compliance. The role safeguards information security, supports GxP systems, drives business continuity, and delivers IT excellence in alignment with global standards of a Japanese parent organization...

  • Data Support Engineer

    5 days ago

    Vizag, Andhra Pradesh, India Jobiak Software Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    We are looking for a proactive and detail-oriented Data Support Engineer to join our growing team in Visakhapatnam. The ideal candidate should possess strong analytical and debugging skills, with hands-on experience in resolving production issues related to ADF, Snowflake, and Databricks (Spark SQL).You will be responsible for monitoring, troubleshooting,...

  • Software Engineer Intern

    4 days ago

    Vizag, Andhra Pradesh, India CI-STEM INFORMATION TECHNOLOGY SERVICES PRIVATE LIMITED Full time ₹ 4,50,000 - ₹ 7,50,000 per year

    About the EmploymentNumber of Vacancies: 4Designation: Software Engineer TraineeSkills Required: Basic knowledge in HTML, CSS, Java Script, SQL etc.Experience: 0-1 year, Women who are having break due to Marriage, Children etc are encouraged to Apply.Educational Qualification: B.Sc in Mathematics, Statistics, Computer Science.Description: Selected trainees...

  • Customer Support Engineer

    1 week ago

    Vizag, Andhra Pradesh, India yokogawa electric corp ltd- saudi arabia Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Description Not just a job, but a career Yokogawa, award winner for Best Asset Monitoring Technology and Best Digital Twin Technology at the HP Awards, is a leading provider of industrial automation, test and measurement, information systems and industrial services in several industries. Our aim is to shape a better future for our planet through...

  • Data Engineer – Microsoft Fabric

    2 weeks ago

    Vizag, Andhra Pradesh, India jasp information solutions Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Data Engineer – Microsoft FabricExperience: 4 to 6 years with at least 1 year with Microsoft FabricRole: The data engineer will design, develop, and optimize data pipelines, reporting solutions, and analytics frameworks using Microsoft Fabric. You will collaborate with stakeholders and technical teams to deliver scalable, secure, and high-performing...

  • Sales Engineer

    2 weeks ago

    Vizag, Andhra Pradesh, India Unidos Technology Full time ₹ 4,20,000 - ₹ 5,40,000 per year

    Title : Sales Engineer (Solar)Industry : SolarLocation : Andhra Pradesh,VishakapatnamSalary : Upto 45000Experience : 2 - 5 Years in Solar Sales (B2B) - Product SalesRoles & Responsibilities:Develop and execute B2B sales strategies for solar productsStay updated on solar industry trends, competitor offerings, and regulatory changesAbility to travel locally...

  • SQL & Data Support Engineer

    1 week ago

    Vizag, Andhra Pradesh, India JKV International Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Title:SQL & Data Support Engineer (ADF/Snowflake/Databricks)Location:Visakhapatnam (Onsite, Full-Time)Employment Type:Full-Time | Immediate Joiners (0–15 Days' Notice Preferred)About the RoleWe are seeking aSQL & Data Support Engineerwith strong expertise in SQL and production issue resolution acrossADF, Snowflake, and Databricks (Spark SQL). The...

  • SQL & Data Support Engineer (ADF/Snowflake/Databricks)

    2 weeks ago

    Vizag, Andhra Pradesh, India JKV International Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Job Title:SQL & Data Support Engineer (ADF/Snowflake/Databricks)Location:Visakhapatnam (Onsite, Full-Time)Employment Type:Full-Time | Immediate Joiners (0–15 Days Notice Preferred)We are seeking aSQL & Data Support Engineerwith strong expertise in SQL and production issue resolution acrossADF, Snowflake, and Databricks (Spark SQL). The candidate will play...

  • Software Engineer

    2 weeks ago

    Vizag, Andhra Pradesh, India ANY NEW COMPANY LTD Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Company DescriptionANY NEW COMPANY LTD is an information technology and services company based out of 1 The Parade, Oadby, United Kingdom. We specialize in providing innovative IT solutions and services to businesses across various industries. Our mission is to leverage technology to drive growth and efficiency for our clients. As a rapidly growing company,...

  • Field Service engineer

    2 weeks ago

    Vizag, Andhra Pradesh, India Gamut HR Solutions Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Company OverviewGamut HR Solutions is committed to helping individuals find the right job opportunities. With a team size of 2-10 employees, the company operates from its headquarters in Hyderabad and is dedicated to connecting talent with suitable roles. More information about the company can be found at our website.Job OverviewWe are seeking a dedicated...