Sr. Quality Analyst

Company Profile: We are a leading e-learning company dedicated to creating engaging and effective online learning experiences. With a focus on innovative instructional design and cutting-edge technology, we empower learners and organizations to achieve their educational goals.

Position: Sr. Quality Analyst

Current Opening: 1

Experience Level: 4-8 years

Job Location: Pune (Work from office)

Work Days: Monday – Friday

Work Timings: 10:30 AM – 7:30 PM

Salary: As per Industry Standards

Educational Qualifications:

• Graduate – Computer Science or related field
• Postgraduate – Computer Science or related field
• Specialization/ Computers/ MCA – Computers/ M.Sc – Any Specialization.
• Additional: ISTQB Certified Tester or equivalent certifications.

Role Overview:

The Senior Quality Analyst will be responsible for leading the quality assurance process to ensure the delivery of reliable, secure, and user-friendly solutions. This role will involve designing, developing, and executing test strategies. You will collaborate with cross-functional teams to identify, report, and track defects, and drive continuous improvement in testing processes.

Objectives of this Role:

• Implement thorough testing processes for a high defect-free rate in production releases.
• Improve testing coverage and early detection of critical bugs to reduce customer-reported issues.
• Increase test automation and maintain automated testing frameworks to reduce manual testing efforts and accelerate release cycles.
• Decrease the average bug resolution time through effective defect tracking and collaboration with the development team.
• Identify process improvements to reduce the testing cycle time, ensuring timely releases without compromising quality.
• Implement new techniques or tools to enhance testing efficiency.

Responsibilities:

• Develop comprehensive test plans and strategies based on product requirements and specifications.
• Execute manual and automated tests to ensure the quality of web applications, mobile apps, and APIs.
• Identify, document, and track bugs using bug-tracking tools. Collaborate with the development team for resolution and verify fixes.
• Analyze defects to identify areas for improvement in testing processes or product features.
• Conduct functional, regression, performance, and security testing to ensure high-quality releases.
• Implement and maintain automated testing scripts using tools like Selenium, JUnit, or similar.
• Monitor testing metrics and KPIs to identify areas for improvement.
• Suggest enhancements to the existing testing framework and tools for better efficiency and coverage.
• Work closely with Product Managers, Developers, and UX Designers to understand requirements and provide feedback from a quality assurance perspective.
• Participate in sprint planning, daily stand-ups, and retrospectives, contributing to the agile development process.
• Mentor junior QA team members, providing guidance and support for skill development.

Required Skills:

• 4-8 years of experience in software quality assurance, with a focus on web-based and mobile applications.
• Familiarity with bug tracking tools and processes.
• Proficiency in manual software testing methodologies and techniques
• Proficiency in testing tools like Selenium, JIRA, TestRail, Postman, or similar.
• Hands-on experience with test automation frameworks and scripting languages (e.g., Java, Python).
• Ability to maintain documents such as bug tracking and testing process documents.
• Basic understanding of quality assurance principles.
• Strong analytical skills to troubleshoot and diagnose software issues.
• Excellent written and verbal communication skills to effectively collaborate with cross-functional teams.
• Detail-oriented with a commitment to delivering high-quality work.
• Strong organizational and time-management skills.
• Ability to work independently with minimal supervision.

Additional Skills:

• Proven experience in testing Learning Management Systems or similar educational platforms is a plus.
• Knowledge of automated testing tools and techniques.
• Understanding of e-learning platforms and educational technologies.
• Experience with version control systems and continuous integration processes.
• ISTQB Certified Tester or equivalent certifications.

Interview Process:

• Initial Screening
• Technical Round
• HR Round