Restaurant Manager(RM)

2 days ago

Surat, Gujarat, India Grow4sure Consulting Pvt. Ltd. Full time ₹ 8,40,000 - ₹ 9,60,000 per year

Job Description: Restaurant Manager (RM)

Position: Restaurant Manager

Reports to: Operations Manager / Area Manager

Location: Surat,Gujrat

Department: Food & Beverage / Operations

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Job Summary:

The Restaurant Manager is responsible for overall management of the restaurant, driving revenue, maintaining service excellence, managing teams, and ensuring high levels of customer satisfaction while optimizing operational efficiency and profitability.

Key Responsibilities:

1. Leadership & Team Management

  • Lead, motivate, and manage the restaurant team to deliver high standards.
  • Conduct staff briefings, performance reviews, and training sessions.
  • Maintain a positive and professional work environment.

2. Financial & Business Performance

  • Achieve sales, cost, and profitability targets.
  • Prepare and analyze daily/weekly/monthly sales reports.
  • Monitor P&L, cost of goods sold (COGS), labor costs, and other KPIs.

3. Guest Experience

  • Ensure outstanding customer service and guest satisfaction.
  • Handle guest feedback with professionalism and follow up on service recovery.

4. Operational Excellence

  • Oversee daily operations, ensuring adherence to brand standards.
  • Manage hygiene, safety, and compliance as per FSSAI norms.
  • Supervise stock management, vendor coordination, and audits.

5. Marketing & Promotions

  • Coordinate with marketing team to implement promotions and events.
  • Build relationships with local communities and repeat customers.

Skills & Qualifications:

  • Graduate / Diploma in Hotel Management or equivalent.
  • 5–8 years of F&B / restaurant experience with at least 2 years in management.
  • Strong leadership, organizational, and decision-making skills.
  • Knowledge of restaurant software (POS, inventory, CRM).
  • Excellent communication and guest-handling skills.

Key Attributes:

  • Business acumen with a focus on growth and profitability.
  • Strong sense of responsibility and ownership.
  • Professional demeanor and passion for hospitality.

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Job Types: Full-time, Permanent

Pay: ₹70, ₹80,000.00 per month

Benefits:

  • Food provided
  • Health insurance
  • Provident Fund

Work Location: In person

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