Associate Director

We are seeking a talented individual to join our Operations & Technology at Marsh. This role will be based in Mumbai office. This is a hybrid role that has a requirement of working at least three days a week in the office.

Associate Director – IT Product Management

As a Product Manager, you will play a key role in creating innovative digital experiences for Marsh colleagues, clients, small businesses and consumers globally. 

We will count on you to:

• Take product management responsibility for run-state applications, ensuring they meet performance and reliability standards, maintaining their roadmaps, coordinating development and release of new enhancements.  
• Collaborate with Product, Engineering, Design, Sales, Partner Management, Marketing, and others to craft and deliver best-in-class digital insurance experiences.
• Write user stories for engineering, design, and analytics teams.
• Apply insights from product analytics tools and qualitative customer and marketplace research to continuously inform new feature prioritization and ongoing enhancements.
• Proactively identify and evangelize product best practices globally.
• Play a key role in advancing the culture of the organization.

What you need to have:

• Experience: 10+ years of product management experience; will also consider candidates passionate about breaking into product management from other industries (e.g., consulting, insurance, UI/UX design, analytics).
• Data Analytics: 4+ years of experience managing a data product or using data (e.g., Tableau, Google Analytics, Hive, SQL) to deeply explore trends and drivers, thereby facilitating well-informed business choices.
• Hands-On Approach: Hands-on experience in partnering with engineering teams on agile product delivery and documenting requirements (e.g., user stories).
• Problem-Solving: A creative problem solver who can address challenges, adapt to changing circumstances, and make strategic adjustments to optimize product outcomes.

What makes you stand out:

• Experience managing run state applications and performing product operations functions (e.g., experiment design, incident management, etc.)  
• Experience in conducting customer research and analytics to understand customer sentiment and pain points, and leveraging them to make product decisions.
• Ability to thrive in change, and having a passion to harness the energy of a fast-paced environment to create meaningful customer and business value.

Why join our team:

• We help you be your best through professional development opportunities, interesting work, and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact for colleagues, clients, and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh, a business of Marsh McLennan (NYSE: MMC), is the world's top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $23 billion and more than 85,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit , or follow on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.

Marsh, a business of Marsh McLennan (NYSE: MMC), is the world's top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit , or follow on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.