Healthcare IT Analyst

1 day ago


Remote, India Luxoft Full time ₹ 8,00,000 - ₹ 12,00,000 per year
Project description

IT Analyst focused on non-clinical healthcare systems (like HR, patient experience, safety systems). Your job is to support, improve, and maintain these systems so they run smoothly and meet user needs.

Responsibilities

Daily Operations: Handle requests and projects related to non-clinical software—designing, building, testing, and maintaining them.

Troubleshooting & Updates: Help fix issues and assist with software upgrades.

Testing: Help create and manage testing plans and work with users to test systems.

Coordination: Work with different departments to ensure systems are well-supported.

Teamwork: Collaborate with various professionals to keep systems stable and functional.

Documentation: Keep records updated and follow change management rules.

On-Call Support: Be available during off-hours as part of a rotation to handle urgent issues.

Continuous Learning: Stay updated and trained on different systems and tools.

Skills

Must have

3+ years of IT experience

we need someone with IT application support experience in Press Ganey's HRP application and/or RLDatix's RL6 application.

Strong critical thinking and problem-solving skills

Good understanding of business workflows

Strong teamwork and communication

Ability to learn new applications quickly

Experience with non-clinical healthcare systems like:

Risk management

Patient experience

Patient safety

Initial focus will be on Press Ganey HRP (a tool used for patient experience and performance improvement)

Nice to have

certification

Other

Languages

English: C1 Advanced

Seniority

Senior

Remote India, India

Req. VR-116877

Business Analysis

HLS & Consumer industry

28/08/2025

Req. VR-116877



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