Advanced Application Specialist MRI Egypt

3 days ago

Cairo, Cairo, India GE Healthcare Ltd Full time ₹ 5,00,000 - ₹ 15,00,000 per year
Job Description

Summary

As an Advanced MRI Application Specialist for GE HealthCare, you will serve as a clinical expert and trusted advisor, delivering outcome-driven training and education on advanced MRI applications to healthcare professionals across the region. You will collaborate closely with sales, marketing, and service teams to support product demonstrations, optimize clinical workflows, and resolve complex customer issues. By fostering strong relationships with key opinion leaders and customers, you will help maximize the clinical value and utilization of GE HealthCares MRI systems, ensuring alignment with regional healthcare practices while maintaining compliance with regulatory standards. This role requires extensive MRI expertise, excellent communication skills, and a commitment to customer success through on-site support and continuous education.

Roles and Responsibilities
  • Develop, coordinate, and deliver outcome-based advanced application training to GE HealthCare MRI customers supporting Africa.
  • Provide on-site education on equipment and software usage, parameter optimization, imaging protocol demonstrations, and troubleshooting support.
  • Manage complex customer issues, escalations, and complaints by following established workflows and collaborating with internal partners to identify solutions.
  • Lead regional workshops, webinars, and clinical education events to promote MRI best practices and maximize clinical value.
  • Customize training programs to align with diverse clinical workflows and regional healthcare practices.
  • Establish and maintain trusted relationships with regional Key Opinion Leaders (KOLs) to support the promotion of GE HealthCare MRI solutions.
  • Support sales activities at all stages by providing clinical expertise during site visits, tender processes, and product positioning discussions.
  • Collaborate closely with sales and marketing teams to support product demonstrations, clinical evaluations, and strategic customer engagements.
  • Serve as a clinical liaison between customers and internal GE HealthCare teams, providing actionable feedback to influence service improvements and product development.
  • Monitor customer satisfaction, usage trends, and training outcomes to ensure optimal product utilization and continuous improvement.
  • Maintain deep knowledge of GE HealthCare MRI systems as well as competitive offerings to support strategic positioning and customer consultations.
  • Ensure compliance with all relevant regulatory, quality, and safety standards during training and clinical support activities.
Required Qualifications
  • Bachelors degree in Medical Imaging, Radiology, or a related clinical field.
  • Minimum of 7 years of technical, clinical, or research experience specifically in MRI modality.
  • Proven expertise in MRI equipment, clinical workflows, and advanced imaging applications.
  • Ability to travel extensively within the region and work on-site with customers.
Desired Characteristics
  • Excellent communication, mentoring, and training skills with the ability to engage diverse clinical audiences.
  • Strong problem-solving skills and ability to manage complex customer issues.
  • Collaborative mindset with experience working cross-functionally with sales, marketing, and service teams.
Additional Information
  • Relocation Assistance Provided: No
  • Locations - Location: Remote, Cairo, Egypt

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