Senior Manager- Data Center Operations
4 hours ago
Main Responsibilities:
- To Manage of the team of Data Center Technicians; this includes all aspect of people/performance/rotation management.
- To Ensure effective and efficient management of day-to-day 24x7 Datacentre Operations and UPTIME
- To Manage/Improve the workflows and throughput for data Centers Operations.
- To Become a subject masters in data Centre Operations.
- To Ensure all operational KPIs and Metrics are being measured and met inside his/her Data Center (s).
- To Play a key part in innovation and driving automation within Data Center Operations. (BMS etc.)
- To Be passionate about the quality and quantity of services being provided by the Data Center Operations team and continuously strive to improve our Customer Experience.
- To be a Part of an on-call rotation for Datacenter Issue escalations.
- To Manage Vendor and monitor vendor performance.
- To Ensure his/her Data Center is compliant with all relevant security policies and procedures.
- Timely reporting generation and meeting all customers data / reports requirement on timely passion.
SKILLS
(Technical aspects)
- Solid understanding of DC Operations
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