IT Analyst

Position Summary:

We are looking for an IT Analyst with experience on Oracle OTM/GTM Cloud at our Global Shared Services Office at Hyderabad. This position is responsible to

· Support and maintain the existing OTM/GTM cloud Production environment

· Help with testing Quarterly updates from Oracle and rolling out new features

· Identify business requirements and map them to the Oracle OTM/GTM Cloud.

· Lead the integration of Oracle OTM/GTM Cloud with Microsoft D365 ERP and other ERP applications.

· Interact with the project team members responsible for developing reports, interfaces, data conversion programs, and application extensions.

Key Responsible Areas\:

• Providing production support for Logistics Applications
• To assist in implementation of OTM solution across CS business units.
• Gather and document business requirements, perform fit-gap analysis, as-is and to- be business process designs, conference room pilots (CRPs) functional configuration, testing, end user training. 
• Facilitate solution design workshops
• Develop business process designs, perform functional configuration and perform unit testing
• Develop conversion and system implementation plans.
• Identify functionality gaps and provide solutions for them
• Write function design documents for reports, interfaces, data conversions and application extensions
• Support business users with the execution of test scripts
• Effectively communicate and drive project deliverables
• Provide status and issue reports to the project manager/key stakeholders on a regular basis
• Consistently produces clear and concise status reports
• To work in collaboration with oracle support for resolving critical bugs
• To work independently on projects and production support with minimum supervision
• Working with solution architects and technical SMEs to translate project requirements into solution designs, project estimates, and activity plans. 

Desired Candidate Profile

Required Experience:

• Should be familiar with implementing Inbound and Outbound processes with in-depth experience in OTM Configuration for all processes including Order Management, Shipment Planning, Shipment Execution, Freight Settlement and Claims
• Must have at least 1 end to end implementation experience with Oracle OTM/GTM Cloud

· Should have a good understanding of the OTM architecture

· Should have excellent knowledge on agents, saved queries, workflows and user configurations

· Should have good hands-on experience in debugging/troubleshooting critical configuration issues

· Should have excellent knowledge OTM/GTM data model and to write scripts in Oracle SQL, PL/SQL

· OTM Integration experience with external systems and knowledge on XSLT, XML profiles, OTM Schema, EDI, XML mappings will be an added advantage.

Mandatory Technical Skills : Experience in Oracle OTM and GTM modules

Nice to have skills \: Functional knowledge of other Logistics applications

Soft Skills : Ability to lead and motivate personnel

Strong organizational skills

Strong verbal, written, and technical communication

Strong analytical skills

Certifications \: Oracle Cloud OTM/GTM Certification is preferred.

Industry background : years' experience as OTM consultant

Required Education : Have a bachelor's degree or related discipline.