Tax Associate

5 hours ago

Hyderabad, Telangana, India Dhruv Tax Consulting Private Limited Full time

Company Description

Dhruv Tax Consulting Pvt. Ltd. is looking for enthusiastic and detail-oriented Tax Associates to join our International Voice Process team. In this role, you will handle inbound and outbound calls, assist international clients with tax-related queries, and provide accurate solutions. You will also be responsible for clarifying client doubts, ensuring customer satisfaction, and maintaining high-quality standards in communication.

Key Responsibilities:

Handle inbound & outbound international voice calls.

Clarify clients tax-related doubts in a professional and clear manner.

Maintain accurate client records and update system databases.

Ensure compliance with company standards and client confidentiality.

Deliver exceptional service and build long-term client trust.

Requirements:

Excellent communication skills in English (both verbal & written).

Prior BPO/KPO/voice process experience preferred, but freshers with strong English skills may also apply.

Ability to handle clients professionally and with patience.

Basic knowledge of finance/taxation is a plus but not mandatory (training will be provided).

Comfortable working in the US Night Shift.

Job Details:

Work Location: Shaikpet, Hyderabad

Shift Timings: 9:00 PM – 6:00 AM IST

Working Days: Monday to Saturday (Sunday off)

Cab Facility: Not provided

Job Type: Full-time, On-site

Why Join Us?

Exposure to international tax processes.

Professional growth in a stable and growing company.

Performance-based incentives and supportive team environment.

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