Client Servicing Executive

1 day ago

Mumbai, Maharashtra, India Dolphin Ad World Full time ₹ 9,00,000 - ₹ 12,00,000 per year
  • Key Responsibilities:
  • Act as the primary point of contact between clients and the agency.
  • Understand client requirements, objectives, and challenges to deliver suitable marketing solutions.
  • Coordinate with internal teams (creative, design, strategy, performance, and production) to ensure smooth execution of projects.
  • Prepare and present proposals, reports, and campaign performance updates.
  • Manage timelines, budgets, and deliverables while maintaining high-quality standards.
  • Build and maintain strong, long-term client relationships.
  • Handle client feedback and resolve issues promptly to ensure client satisfaction.
  • Identify opportunities for upselling or cross-selling additional services.
  • Stay updated with industry trends to provide valuable insights and recommendations to clients.
  • Key Skills & Requirements:
  • Excellent communication and interpersonal skills.
  • Strong organizational and multitasking abilities.
  • Problem-solving mindset with attention to detail.
  • Proficiency in MS Office/Google Suite (presentations, reporting).
  • Experience in digital marketing/advertising agency (preferred but not mandatory).

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