Technical Program Manager

Technical Program Manager

Razorpay was founded by Shashank Kumar and Harshil Mathur in 2014. Razorpay is building a new-age digital banking hub (Neobank) for businesses in India with the mission is to enable frictionless banking and payments experiences for businesses of all shapes and sizes. What started as a B2B payments company is processing billions of dollars of payments for lakhs of businesses across India.

We are a full-stack financial services organisation, committed to helping Indian businesses with comprehensive and innovative payment and business banking solutions built over robust technology to address the entire length and breadth of the payment and banking journey for any business. Over the past year, we've disbursed loans worth millions of dollars in loans to thousands of businesses. In parallel, Razorpay is reimagining how businesses manage money by simplifying business banking (via Razorpay X) and enabling capital availability for businesses (via Razorpay Capital).

The Role:

Razorpay is looking for a Technical Program Manager (TPM) to join our engineering team. At Razorpay, The TPM is a highly diversified critical role. It includes initiating, planning, and executing intermediate to large scale, cross-functional, and company-wide programs. The TPM will be responsible for the strategies, processes, tools, & techniques to lead engineering product development programs across Razorpay products. As a TPM, you will independently lead cross-organization programs, influencing the roadmap priorities and technical direction across teams. You will work with stakeholders across the organization and own the communication of all aspects of the program including surfacing risks and progress towards the goal. You will guide the team towards technical solutions and make trade-off decisions. You will drive program management best practices across the organization and mentor others to effectively deliver their programs.

Roles and Responsibilities:

• Lead program definition, planning, and execution of assigned Program(s), which constitute multiple projects, ensuring critical success factors are defined and monitored and the tech objectives are achieved.
• Drive program definition and scoping, own the program plan and the deliverables required for the program's success.
• Develop and manage an integrated program schedule and monitor and report on progress
• Present Program(s) status on a regular basis to stakeholders and senior executives.
• At the heart of this role is delivery. You will be a technical problem solver on the team, identifying innovative solutions to project deadlocks and resolving issues and constraints through consensus and sound judgment.
• Be responsible for making project decisions, and achieving tactical goals while retaining a strategic focus.
• Prioritize projects, leveraging data to drive decisions.
• Define, refine and continuous improvement of processes and practices to drive efficiency and scale.
• Establish excellent working relations with all internal and external partners with an emphasis on removing roadblocks to program success.

Qualifications:

• Total 5 years with 4 years in a technical role and 4 working as a project manager or program manager in software or related industry.
• A Bachelor's Degree or equivalent in Engineering, or a related field. PGDM/ MBA would be a big plus.
• Strong verbal & written communication and presentation skills with a high degree of comfort speaking with executives, product & technical leaders, external partners, and developers.
• Demonstrated ability to adapt to new environments, new technologies and learn quickly.
• Possess an in-depth technical understanding of agile software development lifecycle.
• Ability to traverse both vertically and horizontally in a large organization.
• Extensive experience defining programs and implementing them across a team focused on delivering outcomes that meet rapidly evolving customer needs.
• Proven ability to bring clarity to ambiguous situations.
• Ability to handle multiple competing priorities in a fast-paced environment.
• Ability to interact with diverse technical and non-technical groups, spanning all organizational levels.
• Knowledge of project management elements, life cycles, tools, and reporting.

Location: Bengaluru, India

Razorpay believes in and follows an equal employment opportunity policy that doesn't discriminate on gender, religion, sexual orientation, colour, nationality, age, etc. We welcome interests and applications from all groups and communities across the globe.
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