p2p service center analyst

About the roleWe are looking for a P2P Concierge Analyst, to efficiently manage the P2P Service desk queries as well as improve end-user experience. The selected individual will work as part of a global P2P team with the overall ambition of improving P2P service delivery. This individual will be supporting the Quebec French speaking region.What the role...

Experiene:2-5 yearsRole DescriptionThis is a full-time on-site role for a Security Operations Center Analyst located in Gurugram. The Security Operations Center Analyst will be responsible for monitoring and analyzing security events, conducting cyber threat hunting, generating cyber threat intelligence reports, and responding to security incidents. Other...

First things first, some baseline key responsibilities to get you started -Develop and deliver training programs for contact center agents, focusing on customer service skills, product knowledge, systems and tools, and company policies and procedures. Create training materials, including presentations, manuals, job aids, and e-learning modules, to support ...

Who we are?Rio Tinto is world's leading mining company founded in 1873 and spread across 11+ Countries. It has more than 50000 employees across globe. It has, over the years, grown to become a diversified company that produces a range of commodities including aluminum, copper, diamonds, gold, iron ore, and uranium. Our values – care, courage and curiosity...

AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We...

Job Description:Job Title: RTA Analyst (Real-Time Analyst)Location: GurgaonJob Type: Full-TimeReports To: Real-Time Analyst (RTA) Job Summary:The RTA Analyst, also known as a Real-Time Analyst Analyst, assists the Real-Time Analyst (RTA) in monitoring and optimizing the real-time performance of a call center, with a specific focus on leveraging Verint and...

Job Title:Assistant Center ManagerLocation:Gurugram – DLF Phase 4Experience:5+ YearsCTC:Up to 9 LPAWorking Days:6 Days a WeekOverview:A premium wellness and aesthetic center focused on innovation, personalized care, and holistic well-being is seeking anAssistant Center Managerto ensure smooth day-to-day operations, maintain service excellence, and enhance...

Conducting quality monitoring and evaluation of customer interactions, including phone calls, emails, chat conversations, and social media interactions, to ensure compliance with company policies, procedures, and quality standards. Analyzing key performance indicators (KPIs) and quality metrics, such as average handling time, customer satisfaction scores,...

Company DescriptionAre you ready to accelerate your career? Join Cielo as an IT Service Desk Analyst A career at Cielo will give you the opportunity to work with the industry's smartest people and to take ownership of your successCielo is a brand that reflects our big idea – that talent is rising – and with it our opportunity to rise above. We create...

Company Description Are you ready to accelerate your career? Join Cielo as an IT Service Desk Analyst A career at Cielo will give you the opportunity to work with the industry's smartest people and to take ownership of your success  Cielo is a brand that reflects our big idea – that talent is rising – and with it our opportunity to rise above. We...