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Technical Service Desk Executive

2 weeks ago

Delhi, Delhi, India Team Computers Full time ₹ 4,00,000 - ₹ 8,00,000 per year

Job Summary:

We are looking for a Technical Service Desk Executive to provide IT support to end-users. The role involves troubleshooting issues, managing service requests, and ensuring smooth day-to-day IT operations.

Key Responsibilities:

  • Troubleshoot issues on Windows, macOS, MS Office, Teams, OneDrive, and internal apps
  • Support laptops, desktops, printers, and other devices
  • Handle service desk tickets using ticketing tools
  • Follow ITIL-based support and change management processes
  • Maintain documentation and suggest service improvements

Requirements:

  • Graduate (preferably in IT)
  • 2-3 years of IT support or service desk experience
  • Familiar with ITIL processes and ticketing tools
  • Good communication and problem-solving skills

Interested candidates can share their CVs at this email: or Whatsapp