Cloud Lead

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

Cloud Lead / SRE are the key link between Kyndryl and our clients. You're in a technical leadership role, uniting and guiding stakeholders from clients, governance, and project executives to delivery and sometimes even the vendors who work with the client. You'll be there from the start of a project — understanding what's needed and figuring out the best technical solution. And you'll be there at the finish, delivering the right product on time and within budget.

As an Infrastructure lead / SRE, you'll draw upon the full breadth of your talent and experience. This is a technical leadership role, so we want you to bring your vision, knowledge, and leadership to each project. To the client, you're the subject matter expert – consulting early, gathering inputs, understanding what they need from our solution. You define what Kyndryl can do to meet this solution. You design the best solution for the job. And finally, you're the tech leader for implementation.

At Kyndryl we support all major cloud platforms, so you'll get the chance to use everything you know – and then some. You'll also become expert at knowing when and how to call on other SMEs outside your wheelhouse. Thinking your way around pre-existing limitations will grow your creativity and flexibility. You'll learn a lot here, and if you want to work toward certifications there are plenty of opportunities.The rewards for all this are many. You'll get to influence, create, and deliver something from start to finish. You will have the power to delight our clients.

Your future at Kyndryl

This role opens the door to many career paths, both vertical and horizontal, and there may be opportunity to travel. It's a great chance for database administrators or other techs to break into the cloud. It's also a solid path to become enterprise or chief architect or a distinguished engineer Whatever you see for yourself, you'll find the opportunity here.

Responsibilities of Cloud Lead / SRE

• Design, deploy, and manage scalable, secure, and reliable AWS cloud solutions.

• Provide advanced support and troubleshooting for AWS related issues.

• Collaborate with development teams to optimize applications for the cloud.

• Implement and manage automation processes using tools like Terraform or CloudFormation.

• Monitor and maintain the performance, security, and availability of cloud infrastructure.

• Conduct regular audits and assessments to ensure compliance with best practices and security standards.

• Lead the builds of CloudFormation templates, Chef cookbooks and scripts to automate and deploy AWS resources and config changes.

• Collaborate and help build utilities and tools for internal use that enable you and your fellow AWS Engineers to operate safely at high speed and wide scale.

• Lead the builds of CloudFormation templates, Chef cookbooks and scripts to automate and deploy AWS resources and config changes.

• Collaborate and help build utilities and tools for internal use that enable you and your fellow AWS Engineers to operate safely at high speed and wide scale.

• Develop and maintain documentation for cloud infrastructure, inventory and processes.

• Participate in on-call rotations to provide 24/7 support for critical issues.

•Develop the automation using CloudFormation, PowerShell, Terraform, Ansible. Identify the opportunity and deploy in client environment

•Documentation (CEQ, ASD, SOP), Reverse KT and BAU team onboarding

•Provide EXIT CHECKLIST sign-off on completion of transition activities to BAU team.

•Project specific tasks on completion to have documentation (ASD, Architecture) and SOP

•Participation on SEV12 Incidents, Problems & Changes

•Train L3 on respective SME area

•Assist the BAU team with the RCA for Problem records.

•Approve vendor level escalations and assist the L3 or L2 Engineers with incident resolution and closure.

Who You Are

You're good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you're open and borderless – naturally inclusive in how you work with others.

Required Technical and Professional Experience

• Bachelor's degree in Computer Science, Information Technology, or a related field.

• AWS Certified Solutions Architect (Professional) or equivalent certification.

• Total 10+ years of experience with minimum of 8 years of experience with AWS

services.

• Strong knowledge of cloud security, networking, and infrastructure.

• Proficiency in scripting languages such as Python, Bash, or PowerShell.

• Excellent problem-solving and analytical skills with experience in leading technical teams.

• Strong communication and teamwork abilities.

Preferred Technical and Professional Experience

Certifications Required - AWS

•AWS Solutions Architect – Professional

Optional certifications:

•AWS Developer Associate, AWS DevOps Professional, AWS Specialty

•Terraform, Puppet, Chef, Ansible, Jenkins etc

Being You

Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred

If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.