Prior Authorization Senior Associate/QA/Teal Leader
4 days ago
Job Description Associate, Inpatient Prior Authorization
Associate Inpatient Prior Authorization
Department: Revenue Cycle Management / Utilization Management
Reports To: Team Lead Prior Authorization / Prior Authorization Supervisor
Job Level: Associate / Entry to Mid-Level
Work Location: RMZ, Hi-Tech city Hyderabad
Employment Type: Full-time
Position Summary
The Associate Inpatient Prior Authorization is responsible for verifying insurance coverage, initiating, obtaining, and tracking inpatient authorizations for hospital admissions, continued stays, and post-acute transitions. The associate ensures that all required authorizations are secured before or during a patient's hospital stay, in compliance with payer policies, to prevent claim denials and delays in reimbursement.
Key Responsibilities
Review inpatient admissions and identify cases requiring prior authorization based on payer rules and plan benefits.
Initiate inpatient authorization requests through payer portals (e.g., Availity, NaviNet, Optum, UHC Link, etc.) or via phone/fax.
Submit medical documentation (H&P, clinical notes, diagnostic reports) to support medical necessity review.
Obtain initial admission approvals and ensure concurrent/continued stay authorizations are updated before expiration.
Verify authorization details (auth number, date span, approved services) and record accurately in EMR (EPIC, Cerner, Meditech, etc.).
Communicate with payer representatives to follow up on pending authorization requests.
Coordinate with Utilization Review Nurses and Case Managers to gather clinical updates for concurrent reviews.
Maintain logs for pending, approved, denied, and appealed authorization requests.
Assist the denials management team by providing authorization information for appeals.
Qualifications
Education:
- High School Diploma or equivalent (Required)
- Associate or bachelor's Degree
Experience:
- 0–2 years or 2+ of experience in Prior Authorization, Utilization Review, or Hospital Revenue Cycle (Inpatient focus preferred)
- Experience with payer portals (e.g., Availity, NaviNet, Optum, Cigna, UHC, Aetna)
- Working knowledge of EMR/EHR systems such as Epic, Cerner, or Meditech
Technical Skills:
- Familiarity with authorization workflows, ICD-10, CPT/HCPCS, and DRG codes
- Basic knowledge of payer policies and medical necessity criteria (InterQual, MCG)
- Proficiency in Microsoft Excel, Word, and Outlook
Core Competencies
Excellent verbal and written communication
Strong organizational and time management skills
Attention to detail and accuracy in documentation
Ability to multitask and manage large caseloads
Team collaboration and coordination with clinical departments
Problem-solving and adaptability in a high-volume environment
Work Environment
- Work from Office
• Require flexible to adopt client expectations
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