Principal Production Service Systems Administrator

: Principal Production Service Systems Administrator

Location: BENGALURU, KARNATAKA, India
Job Identification: 312911
Job Category: Product Development
Posting Date: 10/27/2025, 11:50 AM
Role: Individual Contributor
Job Type: Regular Employee
Security Clearance Required: No
Years of Experience: 6 to 10 years
Applicants: Less than 10 applicants
Additional Info: Visa / work permit sponsorship is not available for this position
Required Languages: English

Responsible for the operation of production environments, including systems and databases, supporting critical business operations. Will perform administration and analysis for multiple production environments and recommend new and novel solutions to improve availability, performance, and supportability. This is an opportunity to bring a combination of deep technical knowledge with administration/analysis knowledge of Oracle's Cloud Infrastructure to provide escalation support to a wide range of complex production environment problems related to immense growth, scaling, leveraging the cloud, extremely high performance, and high availability requirements.

• Install, monitor, maintain, support, and optimise all production server hardware and software.
• Provide technical support for complex technical issues which may include leading problem management cases and providing management status.
• Responsible for Oracle production environments; assist with server operating system, bug fixes, and patching; and work on standardization projects for both hardware and software under the Oracle technology stack while providing consistent system uptime as expected in a Cloud environment.
• Provide on-call support, on a rotating basis.
• Handle Escalations.
• Responsible and Ownership of Ops Service delivery.
• Incident Management.
• Support and troubleshooting of Staging/Production environments.
• Response and Resolve incidents as per SLAs.
• Organise, Anticipate, Plan and work as On-Call in shifts for multiple services (Open to work in shifts & shows flexibility).
• Maintain Service High Availability.
• Release Management.
• Test and Deploy solutions and automate to replace manual processes.
• Build and maintain deployment tools/procedures.
• Zero downtime deployments and a high availability mindset.
• Define and build innovative solution methodologies and assets around infrastructure, cloud migration and deployment operations at scale.
• Work with service teams to resolve complex issues that require troubleshooting and knowledge of code.
• Keep documentation up to date and resolving similar tickets with lower turnaround time and within SLA.
• Ensure production security posture.
• Ensure monitoring is robust and effective.
• Change Management.
• Perform Root Cause Analysis.

• 6 years overall experience in IT industry.
• Minimum 6 years of experience as a Sys Admin/Support.
• Strong systems architecture skills.
• Strong Linux administration (Understanding of different Hardware family).
• Virtualisation Technologies.
• Scripting Language (Python/Bash/Shell etc., basic understanding of Java / Go will be good to have).
• Hands-on experience at Monitoring/Instrumentation tools (Prometheus/Grafana, new relic, elastic or equivalent).
• Experience with maintaining high scale deployments, managing high throughput and IO intensive services.
• Strong knowledge of system configuration tools such as Chef, Terraform, GIT, Jenkins/Hudson, Artifactory.
• Continuous Integration development/deployment, e.g. Docker, Kubernetes.
• Understanding of Networking, Cloud Computing, Load Balancers.

Career Level: IC4
Required Skills: Administration, Linux Software

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Locations: BENGALURU, KARNATAKA, India