referrals

2 weeks ago

Bengaluru, Karnataka, India Delaplex Full time ₹ 2,00,000 - ₹ 6,00,000 per year
Overview The Referrals position plays a crucial role in our organization by managing and coordinating all aspects of the referral process to ensure seamless and efficient access to services for our clients. This role is essential in facilitating the smooth transition of clients from one service area to another, ultimately contributing to the overall success of our organization.Key responsibilities
  • Review and process incoming referrals from various sources
  • Communicate with clients and external agencies to gather necessary information
  • Ensure all referral documentation is complete and accurate
  • Coordinate appointments and services for referred clients
  • Track and monitor referral status and outcomes
  • Collaborate with internal teams to ensure the timely provision of services
  • Provide support and guidance to clients throughout the referral process
  • Maintain accurate and up-to-date records of all referrals and related activities
  • Generate reports and statistics related to referral activities
  • Participate in continuous improvement efforts to enhance the referral process
  • Adhere to all relevant policies, procedures, and regulations
  • Participate in training and development activities as required
  • Contribute to team meetings and initiatives to improve overall performance
  • Assist with other administrative tasks and projects as needed
Required qualifications
  • Bachelor's degree in a related field or equivalent work experience
  • Proven experience in a referral coordination or related role
  • Strong knowledge of healthcare or social services systems
  • Excellent communication and interpersonal skills
  • Exceptional organizational and time management abilities
  • Ability to work effectively in a fast-paced and dynamic environment
  • Proficiency in using electronic health record systems and other relevant software
  • Understanding of confidentiality and privacy requirements
  • Ability to collaborate and communicate effectively with diverse stakeholders
  • Strong problem-solving and decision-making skills
  • High level of attention to detail and accuracy
  • Ability to prioritize and manage multiple tasks simultaneously
  • Commitment to delivering high-quality service to clients and partners
  • Flexibility to adapt to changing priorities and client needs
  • Sound judgment and ethical conduct in all interactions

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