L2 Technical Support Engineer

3 days ago

Noida, Uttar Pradesh, India Forest Lake Technologies Full time ₹ 5,00,000 - ₹ 8,00,000 per year

L2 Infrastructure Support Engineer (Cloud & System Monitoring)

Company: Forest Lake Technologies Pvt. Ltd.

Location: Noida Sector-126, India

Work Timing: 12:30 PM – 9:30 PM IST

About the Role:

Forest Lake Technologies is seeking a skilled L2 Infrastructure Support Engineer to join our Noida (Sector-126) office. The role involves monitoring and supporting system and cloud infrastructure, ensuring stability and uptime, and handling incident resolution. Familiarity with Google Cloud Platform (GCP) is a strong plus.

Key Responsibilities:


• Provide L2 support for systems and cloud infrastructure.


• Monitor servers, applications, and cloud infra to ensure performance and availability.


• Debug, troubleshoot and resolve incidents within agreed SLAs.


•
Conduct root cause analysis (RCA) and implement preventive measures.


• Escalate issues to L3 teams when required, ensuring complete documentation.


• Maintain and update SOPs, runbooks, and monitoring dashboards.

Required Skills & Qualifications:


• 2–4 years of hands-on experience in infrastructure support (L2).


• Strong knowledge of Linux systems and basic networking.


• Hands-on experience with DB (MongoDB, Postgres)


• Experience with monitoring tools for system and cloud infrastructure.


• Practical experience using Freshdesk and Jira for ticketing and incident management.


• Excellent troubleshooting and communication skills.

Good to Have:


• Exposure to Google Cloud Platform (GCP).


•
Scripting knowledge (Shell scripting) for automation.


• Understanding of CI/CD pipelines and DevOps practices.

Why Join Forest Lake Technologies?


• Opportunity to work with modern infrastructure and cloud technologies.


• Growth-focused and collaborative work environment.


•
Skill-building opportunities in cloud and automation.

  • L2 Support Engineer

    1 week ago

    Noida, Uttar Pradesh, India Netforchoice Solutions Full time ₹ 1,50,000 - ₹ 28,00,000 per year

    Position /Designation : L2 Support EngineerKey deliverables / ResponsibilitiesHands on Experience on LINUX platform & Virtualization (ESXI, KVM, Proxmox)Resource planning & workload distributionTraining & upskilling roadmap for teamBuilding SOPs and playbooksKey CompetenciesAdvanced System AdministrationUser & Security ManagementStorage & Backup,...

  • L2 Support Engineer

    4 days ago

    Noida, Uttar Pradesh, India Netforchoice Data Center Full time ₹ 25,000 - ₹ 35,000 per year

    Position /Designation: L2 Support EngineerKey deliverables / Responsibilities· Hands on Experience on LINUX platform & Virtualization (ESXI, KVM, Proxmox)· Resource planning & workload distribution· Training & upskilling roadmap for team· Building SOPs and playbooksKey Competencies· Advanced System Administration· User & Security Management· Storage &...

  • L2 Network Engineer

    2 weeks ago

    Noida, Uttar Pradesh, India Infinity Labs Full time US$ 90,000 - US$ 1,20,000 per year

    Job Summary:We are looking for a skilled L2 Network Engineer to manage escalated network issues, ensure infrastructure stability, and support deployment and configuration of network devices. The ideal candidate should have strong troubleshooting skills, hands-on experience with routers, switches, and firewalls, and the ability to support complex network...

  • L2 Support

    2 weeks ago

    Noida, Uttar Pradesh, India Iris Software Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Posted On: 5 Sept 2025Location: Noida, UP, IndiaCompany: Iris SoftwareWhy Join Iris?Are you ready to do the best work of your career at one of India's Top 25 Best Workplaces in IT industry? Do you want to grow in an award-winning culture that truly values your talent and ambitions?Join Iris Software — one of the fastest-growing IT services companies —...

  • Technical Support Engineer L2 Cloud Solution

    6 days ago

    Noida, Uttar Pradesh, India Ingenico Full time ₹ 5,00,000 - ₹ 8,00,000 per year

    .Objective:The role is to support our customers and 3rd party organizations integrate Ingenico payment solutions into their POS payment infrastructure through development, pilot and deployment stages.Reports to: EMEA Customer Support ManagerKey Responsibilities:Meet the Service Level Agreement put in place with the cu...

  • WAF - L1/L2 Engineer

    4 weeks ago

    Noida, Uttar Pradesh, India Soffit Infrastructure Services (P) Ltd Full time

    Job Summary: Role: WAF - L2 Engineer Experience: 3 to 6 years in Network Security Location: Mumbai Product Certification: F5 WAF Certified Professional The WAF - L2 Engineer is a critical role within our Network Security team, responsible for managing and optimizing Web Application Firewall (WAF) solutions. The ideal candidate will bring 3 to 6 years of...

  • L2 OpenShift Engineer

    12 hours ago

    Greater Noida, Uttar Pradesh, India Infogrowth Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    We are seeking an L2 OpenShift Engineer with 4–6 years of experience to manage and support OpenShift infrastructure. Responsibilities include lifecycle management, CI/CD pipelines, monitoring, troubleshooting, and incident resolution. Required Candidate profileExperienced OpenShift Engineer (4–6 yrs) with strong knowledge in container lifecycle, CI/CD,...

  • openshift support engineer- L1/L2/L3

    2 weeks ago

    Noida, Uttar Pradesh, India Derive Management Solutions Private Limited Full time

    Job DescriptionLocation : Noida - Onsite, No work from homeExp: Mentioned belowCTC: We will make a decision based on the profiles receivedNP: Max 45 daysOpenShift Administrator (L1)Role Summary:The L1 OpenShift Administrator provides operational support for theOpenShift platform, ensuring availability, stability, and performance. This role manages day-to-day...

  • Senior Technical Support Specialist

    1 week ago

    Noida, Uttar Pradesh, India HCLTech Full time

    Hi EveryoneAbout the CompanyHCL Tech is hiring for Senior Technical Support Specialist.About the RoleThe Senior Technical Support Specialist will be responsible for providing expert product support and technical guidance.ResponsibilitiesExpert Knowledge In Product Support (L1-L2-L3) Encompassing Troubleshooting, Escalation Management, And Technical...

  • Senior Technical Support Specialist

    6 days ago

    Noida, Uttar Pradesh, India HCLTech Full time

    Hi Everyone About the Company HCL Tech is hiring for Senior Technical Support Specialist. About the Role The Senior Technical Support Specialist will be responsible for providing expert product support and technical guidance. Responsibilities Expert Knowledge In Product Support (L1-L2-L3) Encompassing Troubleshooting, Escalation Management, And Technical...